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Citadines Central Shinjuku Tokyo

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In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Citadines Central Shinjuku Tokyo

Citadines Central Shinjuku Tokyo

3.5 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
160-0021, Tokyo-to, Tokyo, 1-2-9, Kabukicho, Shinjuku-ku

Explore the area

  • Popular LocationIsetan Department Store Shinjuku6 min walk
  • Popular LocationShinjuku Gyoen National Garden11 min walk
  • Popular LocationTokyo Metropolitan Government16 min walk
  • AirportTokyo (HND-Haneda)17 min drive

Choose dates to view prices

About this area

Tokyo

Located near the boardwalk, Citadines Central Shinjuku Tokyo is in Shinjuku, a neighborhood in Tokyo with good shopping. Omoide Yokocho and Tokyo Tower are notable landmarks, and travelers looking to shop may want to visit Isetan Department Store Shinjuku and Tokyo Anime Center. Shinjuku Gyoen National Garden and KidZania Tokyo are not to be missed.
Visit our Tokyo travel guideOpens in a new window
Map

What's nearby

  • Isetan Department Store Shinjuku - 6 min walk
  • Omoide Yokocho - 7 min walk
  • Shinjuku Gyoen National Garden - 11 min walk
  • Tokyo Metropolitan Government - 16 min walk
  • Tokyo Opera City Concert Hall - 6 min drive

Getting around

  • Seibu-Shinjuku Station - 7 min walk
  • Shinjuku-sanchome Station - 7 min walk
  • Narita Intl. Airport (NRT) - 51 min drive

Restaurants

  • Restaurants on site
  • Stella

About this property

Citadines Central Shinjuku Tokyo

Art Deco Tokyo hotel in Shinjuku, near Isetan Department Store Shinjuku
This hotel features a restaurant, a microwave in a common area, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 206 rooms feature modern comforts like free WiFi and free wired Internet, along with LCD TVs. Guests will also find refrigerators, in-room massages, and hair dryers.
Citadines Central Shinjuku Tokyo offers 206 accommodations with safes and slippers. 32-inch LCD televisions come with pay movies. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Ascott Cares (Ascott Limited)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 1650 for adults and JPY 660 for children
  • 1 restaurant

Family friendly

  • Children's dinnerware
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Grocery/convenience store
  • Newspapers in lobby
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Japanese

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Pay movies

Food and drink

  • Refrigerator

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

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Tokyo
Tokyo
Shinjuku
Shinjuku
3 star
3 star
Guest rating 4+
Guest rating 4+
Hotel
Hotel
Family friendly
Family friendly
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 2 PM - 2 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
A scheduled hot water outage will take place on May 9, 2022 from 11 AM to 4 PM.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 6 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: JPY 1650 for adults and JPY 660 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A deposit is payable by cash or credit card preauthorization for stays of 3 nights or longer and is due on arrival.

We should mention

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

ASTINA
ASTINA Hotel
Best Western ASTINA
Best Western ASTINA Hotel
Best Western Hotel Tokyo Shinjuku
Citadines Central Shinjuku Tokyo Hotel
Best Western Shinjuku ASTINA Tokyo
Best Western Tokyo Shinjuku
Citadines Central Shinjuku Tokyo Hotel
Citadines Central Hotel
Citadines Central Shinjuku Tokyo
Citadines Central
Citadines Central Shinjuku Tokyo Tokyo
Citadines Central Shinjuku Tokyo Aparthotel
Citadines Central Aparthotel
Citadines Central Shinjuku Tokyo Hotel Tokyo

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 457 out of 992 reviews
5 - Excellent 46%
Rating 4 - Good. 439 out of 992 reviews
4 - Good 44%
Rating 3 - Okay. 68 out of 992 reviews
3 - Okay 7%
Rating 2 - Poor. 16 out of 992 reviews
2 - Poor 2%
Rating 1 - Terrible. 12 out of 992 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and comfortable. In the room, it was very quiet despite the location. I recommend the upper floor if you don't care about the nice view. The front staff was very nice as well.
Stayed 1 night in Jan 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service.
Our stay was very good..staff was super helpful. Some spoke English as well. We had actually books the wrong location in Kyoto, and both the hotels.com staff and the staff at citadines worked with us to cancel our booking at the Kyoto location and book at the Tokyo location. The hotel itself is very nice, clean and the staff is friendly. The surrounding area at night is like a bar strip, and a lot of night life, and during the day, there is a mister donuts as well as a sanrio store within a block of the hotel!
Stayed 2 nights in Dec 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly and accommodating staff! Clean room with great amenities
Stayed 3 nights in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service
nice
Stayed 1 night in Dec 2021