「This place is amazing for a nice night away 💞
Nothing is too much for the staff and are extremely attentive to any need
Had a meal food was delicious
The drinks from the bar were a bit pricey so make sure you take money
Spa facilities are not massive but quaint
Room was beautiful and clean 」
「Lovely hotel, our room was great and breakfast fantastic. Didn’t use the pool, fitness centre or spa so can’t comment but they looked nice. Did do a 7km walk run on one of the recommended routes around the hotel which was very scenic. We’ll definitely return when the build is finished and new restaurant is open.」
「I love staying here. This is my 4th stay.
Staff is lovely, rooms are perfect comfortable and it’s great to have the addition of the gym can’t wait to be back」
「Fabulous recent 2 nights stay at the Black Swan Inn . Food was excellent and the staff were friendly and very efficient . Our room was a lovely large space and a very big king sized bed which was extremely comfortable . We will definitely return . 」
「Mehr als ein Hotel - eher eine Reise in eine Serviceoase. Das Personal ist super freundlich, extrem aufmerksam und zuvorkommend.
Besonders zu erwähnen für mich die professionelle Massage.
Nicht zu vergessen die Restaurants. Bestes Beef Wellington!
Einfach empfehlenswertes Erlebnis」
「The hotel was outstanding.
Rooms were beautifully decorated, staff efficient, good quality of food and drink.
Excellent location for walk into town and the race course.
Would definitely return.
David Wardle August 2025」
「The staff were very welcoming and gracious hosts. Especially Michelle, Demi, Elli, and some of the kitchen staff whose names I didn’t catch. Richmond is a beautiful town, the best thing about it being the people.」
