「The staff were very helpful and it was a great trip. The entrance is a little hard to find, so that's a problem.I would like a sign to be put up at the D1 entrance of the building.」
「Nice hotel with great condition and friendly staff. However, the room cleaning was not very good. When I asked for anything they bring it fast. But there was a day when I put a card for cleaning the room but it didnt get cleaned. Other than that everything was great. 」
「Everything was great the staff had some problems coordinating my reservation with Expedia but in the end were happy to let me stay. I don’t think they ever found my reservation.」
「Stayed at Versal hotel during my 3 say business trip to Astana. Since I had meetings at Ministries of Kazakhstan, location was just perfect. Very clean, comfortable and quiet hotel with excellent service. Would recommend for everybody on business trip to meet Officials in Ministrie of Kazakhstan」
「Staff although speaking very limited English, were extremely nice and as helpful as they could be. Room was a good size and the bed was comfortable. I actually stayed here for a total of 13 nights. Good location with lots of local amenities, there is even a bus stop right outside the hotel. If I were to return to Astana then I would definitely stay here again. 」
「Staff was friendly and very accommodating. The hotel was very clean and front desk guy remembered my birthday! He spoke decent English but the rest of the staff does not know much English which is okay. 」
"The staff were very helpful and it was a great trip. The entrance is a little hard to find, so that's a problem.I would like a sign to be put up at the D1 entrance of the building."
