2/10 (非常に不満)
Kevin
家族旅行
2024 年 1 月 22 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Avantstay was terrible to deal with. Two hours before our check in, they tell us we no longer have the condo we wanted and paid for. The "bathroom did not get remodeled in time". They never mentioned anything was wrong with the bathroom and i booked 2 months in advance. They switch us to another unit that was far worse. The place was much smaller, wifi didn't work at first, gave us wrong code for the pool. After all said and done, they gave us a small refund. If you want a nice vacation, don't count on this company doing anything for you, because they did nothing for us!
Kevin
2024 年 1 月に 4 泊滞在