4/10 (不満)
Julie
家族旅行
2026 年 2 月 16 日
気になった点 : 清潔度、施設のコンディションと設備
Expedia advertised 5 person occupancy. However, the room only had two beds (no sofa). Expedia charged me $15 for the additional person and there wasn't even a bed for them. To add to this problem, the hotel then charged an additional $15 (on top of the $15 I already spent) for a rollaway bed. The front desk agent refused to waive this fee even though they advertised the room as one that sleeps five people when the room only sleeps 4. When I told the agent my reservation was for five people he told me three people could sleep in one bed. This is ridiculous.
The room was also not clean and there were many hairs in the bathroom tub and on the bathroom floor when we checked in.
Although we had to sign a notice saying we wouldn't smoke in the room, the entire hotel reeks of cigarette smoke. Definitely wouldn't advise to stay here.
Julie
2026 年 2 月に 1 泊滞在
