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Shangri-La Hotel, Sydney

Star Rating
5 out of 5

Information

Reviews

4.5 / 5Wonderful
3,688 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    The Big Dig Archaeology Education Centre
    2 min walk
  • Popular Location
    Museum of Contemporary Art
    4 min walk
  • Popular Location
    Sydney Observatory
    6 min walk
  • Airport
    Sydney, NSW (SYD-Kingsford Smith Intl.)
    23 min drive

Choose dates to view prices

Book online or call:

03-6743-6572
  • Deluxe Darling Harbour 2 Twins

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Deluxe Darling Harbour 1 King

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Opera House, 2 Twin Beds, City View

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Deluxe Opera House, Room, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Darling Harbour 2 Twins, High Floor

    Room Amenities

    • Water view
    • Sleeps 4
    • 2 Twin Beds
    More details
  • Executive Opera House City View 2 Twins, High Floor

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Twin Beds
    More details
  • Executive Opera House City View Room, 1 King Bed, High Floor

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Sydney Harbour 1 King

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Sydney Harbour View 1 King, High Floor

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Sydney Harbour View 2 Twins, High Floor

    Room Amenities

    • Harbor view
    • Sleeps 4
    • 2 Twin Beds
    More details
  • Premier Sydney Harbour View 1 King

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Horizon Darling Harbour View 1 King, Lounge Access, High Floor

    Room Amenities

    • Water view
    • Sleeps 3
    • 1 King Bed
    More details
  • Horizon Opera House City View 1 King, Lounge Access, High Floor

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Grand Premier Sydney Harbour View 1 King, High Floor

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Sydney Harbour Suite 1King, Lounge Access

    Room Amenities

    • Harbor view
    • Sleeps 4
    • 1 King Bed
    More details
  • Executive Sydney Harbour View Suite 1 King, Lounge Access, High Floor

    Room Amenities

    • Harbor view
    • Sleeps 4
    • 1 King Bed
    More details

About this area

The Rocks

In the city center and near a metro station, Shangri-La Hotel, Sydney is in an area with good airport proximity. Sydney Opera House and Capitol Theatre are cultural highlights, and some of the area's activities can be experienced at Circular Quay and Overseas Passenger Terminal. SEA LIFE Sydney Aquarium and Luna Park are not to be missed. Our guests love the hotel's central location.

What's nearby

  • Popular Location
    The Big Dig Archaeology Education Centre - 2 min walk
  • Popular Location
    Museum of Contemporary Art - 4 min walk
  • Popular Location
    Circular Quay - 4 min walk
  • Popular Location
    The Rocks Markets - 6 min walk
  • Popular Location
    Sydney Observatory - 6 min walk

Getting around

  • Wynyard Station - 6 min walk
  • Sydney Circular Quay Station - 7 min walk
  • Sydney, NSW (SYD-Kingsford Smith Intl.) - 23 min drive

About this property

Shangri-La Hotel, Sydney

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite. All 564 rooms feature thoughtful touches like pillow menus and bathrobes, plus free WiFi, free wired Internet, and TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars, and premium bedding. Bathrooms are shared.

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 18

Special check-in instructions

This property enforces a strict dress code in Blu Bar on 36 restaurant. For details, please contact the property using the number provided on the booking confirmation email.
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Check-out

Check-out before 11 AM
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 11 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 250.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 42 per person (approximately)
  • Valet parking fee: AUD 69 per night (in/out privileges)
  • Rollaway bed fee: AUD 250.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Property is also known as

  • Hotel Shangri-La Sydney
  • Hotel Sydney Shangri-La
  • Shangri-La Hotel Sydney
  • Shangri-La Hotel Sydney The Rocks
  • Shangri-La Sydney
  • Shangri-La Sydney Hotel
  • Shangri-La Sydney The Rocks
  • Sydney Hotel Shangri-La
  • Sydney Shangri-La
  • Sydney Shangri-La Hotel
  • Shangri La Sydney
  • Shangri La Hotel Sydney
  • Shangri-La Hotel, Sydney Hotel
  • Shangri-La Hotel, Sydney The Rocks
  • Shangri-La Hotel, Sydney Hotel The Rocks

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking: AUD 69 per night
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends: AUD 42 per person
  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference space (20452 square feet)

Outdoors

  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Roll-in shower

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shared bathroom

Entertainment

  • Pay movies
  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Slippers
  • Turndown service

Nearby things to do

Activities

  • Bicycle rentals
  • Golfing
  • Hiking/biking trails
4.5

Wonderful

5 - Excellent
2,468
4 - Good
822
3 - Okay
250
2 - Mediocre
104
1 - Poor
44
4.7
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.5
Property condition

5/5 Excellent

Property was excellent - we had a wonderful time and were very happy with the experience

Stayed 2 nights in Nov 2019

5/5 Excellent

great service and amenities, breakfast - great range of foods

Stayed 3 nights in Nov 2019

4/5 Good

Great views but they failed to make up my room one day when I was out all day.

Stayed 4 nights in Nov 2019

2/5

Too old and the service is just too basic. For the price I paid it’s not worth it at all.

Stayed 1 night in Nov 2019

4/5 Good

Stayed 2 nights in Nov 2019

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