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"Guest services, concierge staff pleasant and very helpful. Room clean, but looking a little tired. Sheets don’t fit the bed which is very annoying."

"Just stayed the one night before our flight back to Canada. Nice hotel quiet, clean and very convenient. "

"The hotel met all of our expectations and more. All the staff were very friendly and polite. The food was good. The rooms were spacious and clean. And let’s be honest, you can not beat the harbour view. It didn’t matter what time it was, day or night, the view was just amazing. The next time we are in Sydney, we will be staying here again. "

"I would like to thank Anita for her outstanding service. From the moment we arrived, she went above and beyond to make us feel welcome, clearly explaining everything we needed to know. Her warm greeting and beautiful smile made our experience special. She is so professional. I highly appreciate her service and would happily return because of the exceptional service she provided."

"Lovely stay with my family of 4 for the weekend. "

"The rooms are starting to look a bit worse for wear."

"Room was clean , comfortable and had a great view of the harbor and opera house. Staff was very accommodating and helpful. "

"We were only there one night, as an indulgence as were seeing Phantom of the Opera. This place just made our whole experience that next level. "

"I was travelling with a disabled person and the staff were lovely accomodating us with a shower chair. The bed was so incredibly comfy. One of the best hotel nights sleep I’ve ever had. Property was clean and the casino accessible by lift which is what we came for. The only disappointment was that that I did expect a bit more “fanciness” with the rooms - given it is the Star Grand. I was hoping for a mini bar in the room and maybe a bath. "