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「Dogs barking nonstop and the management did nothing to stop it. I was in town for business and i got almost no sleep due to the Dogs. Called the office about it multiple times and nothing was done.」

「The staff were NOT friendly at all. I had to go down to the service desk 2 times just to get sheets for the pullout bed. There was a pill in the floor when we came into our room. The breakfast was awful. It said over 200 options and that’s a lie! They had no milk so we had to eat dry cereal. We will NEVER stay here again or recommend this nasty place to anyone.」

「Rooms were clean and comfortable. Breakfast was not good, coffee was fresh. If you do not shower nightly while there is hot water, "DO NOT EXPECT ANY HOT WATER BY MORNING", there is none. The only hot water you will have is at the sink. I feel that is very poor being that this is not a big or huge hotel, it only has one elevator, and it is slow. Thanks, but no thanks. Nice stay for cleanliness, terrible stay for hot water to shower.」

「Looks like a new facility that was exceptional in it's cleanliness and maintenance. Staff could care less. They have a paying job. Two exceptions to the statement about the staff were a young lady who suddenly walked through the front door to check us in after we had been standing at registration about 10 to 12 minutes. The other exception was a maid (i.e. after I had returned to the hotel after breakfast out, "I " greeted the two idel employees at registration with..." good morning "....

「We had a wonderful month exploring Charleston. This home was the perfect retreat at the end of each day. 」

「The lobby smelled AMAZING!!」

「Perfect! Perfect! Perfect! From arrival to departure, we loved the hotel and staff.」

「係員がマスターキーでいきなり部屋に入って来た。どういう教育をしている？次は絶対泊まらない。」

「Clean room, Helpful, friendly staff, Great breakfast and awesome property. Would definitely highly recommend.」

「We felt at home as soon as we walked through the door. The staff at the front desk were incredibly friendly and helpful. The breakfast buffet was the best we've ever been to. Plenty of tasty food for everyone.」

「The property was a perfect fit for us to visit our family. Beds were comfy and everything was clean! Close to everything we needed. Would stay again next visit for sure!」

「We came back to our hotel room one afternoon to realize there were no parking spots available. When we called the front desk we were told there was an event happening and we (the paying guest at what we thought was our home away from home) were told to park in remote parking. Essentially the event people were given priority over guests. This is not acceptable behaviour for a hotel. We will not be staying at a Hilton property in the future.」