フレンチ クォーター ホテル

「Not what I was expecting for downtown Charleston, but it didn't have a great rating to begin with so I shouldn't have been surprised. The furniture was worn and stained. The coffee area could only serve one person at a time, comfortably. The Staff was very nice but not very well schooled on customer service. I don't think a receptionist should stop in the middle of checking me in to answer the phone, except to maybe say "please hold". She then proceeded to give directions to someone while I'm...

「Our deluxe king room was quite snug. We stayed on the 4th floor and the person above us was stomping so so much. The property is absolutely lovely and the location was ideal- easy walking to lots of wonderful food. I would definitely recommend this hotel- maybe just spring for the superior king. 」

「Staff are wonderful and the rooftop bar is great for a drink or a meal. Fun art vibe and central location 」

「ホテル自体も、スタッフのホスピタリティも素晴らしいホテル。高級感があり落ち着いた雰囲気だが、子供のためにボードゲームやDVDなども用意してあり、ファミリーにも過ごしやすい。到着時のワインとチーズのサービスもよかった。 部屋も広く、清潔でデザインもよい。部屋での朝食もおいしかった。 ぜひ再訪したいホテル。」

「フロントスタッフ、クリーニングスタッフ皆さんとても親切です。チェックインの際にはマップにおすすめの散策ルートを記入してくれました。チェックイン後は部屋に問題はないか、必要なサポートはないか等こまめにSMSで連絡をいただきました。 部屋は2階建てになっていて、1階はキッチンとリビング、2階がベッドルームになってます。 目の前がマーケットで、食事、買い物、観光に申し分ないロケーションです。」

「The staff is friendly and helpful. We felt we are very welcomed. 」

「ダウンタウン中心に位置するホテル。ホテルサービス、部屋の設備が充実しているホテルです。 ウエルカムドリンクとしてシャンパンが提供され、部屋についている飲み物も無料で提供されます。部屋についている飲み物が足りなくなればリクエストすると部屋まで持ってきてもらえ、その分も無料です。 車でホテルに行く場合は、ダウンタウン中心部ということもあり一方通行の道が多く、VALETサービスを利用して駐車することをお勧めします。恐らくほとんどの宿泊者がVALETサービスを利用しているようです。 部屋の設備もすばらしく、ふかふかのベッド、バスローブも高級感あふれるものでした。 無料の朝食があり、部屋まで提供されます。とっても美味しかったです。」

「The hotel is very nice. The staff were super friendly and helpful. The rooms were super hot though. It was cold out so I think the heat was on in the building. We turned our A/C to the lowest possible setting but still felt like we were baking. Overall a nice place. 」

「This was an awful experience. We arrived at 3:55 to a room that hadn’t been cleaned… it smelled, there was trash everywhere, bed was a mess, towels all over the bathroom floor. I called and was told the cleaners were running behind and it would be another 20-30 minutes. Wasn’t even offered an apology. When we retuned, the room had been slightly cleaned, but still wasn’t great. The floors were dirty, mildew in the bathroom, overall dirty. This was such a disappointing stay. I don’t think you...

「Beautiful location, would love to stay there again. Staff was great except for this morning.」

「Not up to par by any standard」

「We enjoy this hotel. It is in a convenient location for us. The breakfast is good and the pool area is nice. It is also walking distant to several very good restaurants. The problem this stay though was a series of maintenance issues including the batteries for the lock for the room died requiring us to make three inconvenient trips to the fro to desk before maintenance was sent to replace the batteries. 」

「Front desk clerk not welcoming. Not pne smile Sheet fit like a queen on a king bed. Would not cover mattress. Food was good. 」

「朝食も温かいものがあり、また、ランドリーもあったので助かりました。」

「Easy check in, great room, and quiet - everything I needed! 」

「Check in process was horrible. Room that we reserved was not availabe due to repairs, so we paud extra for nothing. Check in was at 3 but there wasnt a clean room available until 3:40. We ended up bear the housekeeping area so it was very loud.」

「We love staying at Home2 Suites!」