The hotel is showing its age. Our A/C unit in our room was leaking water and the door to the balcony let in hot air. The staff were great and the location was good. The restaurant upstairs was dated and could use a remodel.
Tyra
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Dennis
カップルで旅行
2024 年 5 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful resort in an excellent area. Beach access was wonderful. Spinners restaurant was wonderful with a rotatating dining area on the top floor. This made for a memorable experience. Bongos beach bar and daily entertainment made for wonderful afternoon unwinding. Loved the whole time there.
Dennis
2024 年 5 月に 6 泊滞在
10/10 (非常に良い)
Muriel
家族旅行
2024 年 5 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff at Bongos are the best. All and all, it is a great place to stay.
Muriel
2024 年 5 月に 11 泊滞在
6/10 (普通)
Talie
カップルで旅行
2024 年 5 月 17 日
良かった点 : 清潔度、スタッフとサービス
The property is a bit outdated. The carpets in the hallways and the overall appearance of the rooms could use a remodel (simple fix would be to change out the framed art in the rooms... so old-looking!). The pool is covered by the shadow of the building so it doesn't get sun.
With that being said, our room was clean and cleaned every day even though they said it would be every other day. We had plenty of towels and the bed was comfortable.
Talie
2024 年 5 月に 4 泊滞在
10/10 (非常に良い)
Hailey
家族旅行
2024 年 5 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Would definitely stay here again and recommend to others!
Hailey
2024 年 5 月に 2 泊滞在
8/10 (良い)
Connie
カップルで旅行
2024 年 5 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall a great place. Location is amazing
Connie
2024 年 5 月に 4 泊滞在
4/10 (不満)
Christina
家族旅行
2024 年 5 月 14 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I don't think we will ever stay here again. I had high hopes when I received multiply text messages from the concierge that they were there to help if we needed anything. Those texts were followed up by daily text messages including links for us to rate them. I responded one time to help with a confirmation for a reservation. I got an auto response and then a live response that I needed to call the restaurant directly. When I did it was just automated voice prompts. So the "concierge texts" were useless. It smelled (really bad), some of the staff were very rude. Our room was over two large air conditioning units that were so loud we couldn't sit on the balcony. One bright spot was the restaurant. The food was delicious and the wait staff were excellent. My suggestion to other travelers would be to stay somewhere else and go to dinner at Spinners.
Christina
2024 年 5 月に 4 泊滞在
10/10 (非常に良い)
Yadira
小さなお子様連れの家族旅行
2024 年 5 月 13 日
Súper m encanto y lo más q me gustó es q el bar de la playa está abierto asta media noche
Yadira
2024 年 5 月に 1 泊滞在
8/10 (良い)
Kevin
家族旅行
2024 年 5 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was friendly, good access to the beach, what i didn't like my room was only cleaned 1 day out of 4 i was staying there
Kevin
2024 年 5 月に 5 泊滞在
10/10 (非常に良い)
Scott、delmont
カップルで旅行
2024 年 5 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff were always very friendly . They accommodated my request for type of room and could not have been more pleasant.