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"Cold shower, no coffee refill, room full of insects that we were covered in bites and bar service was dreadful. "

"We’ve tried several breakfast buffets while traveling in Switzerland, Germany, Austria, and Italy and the breakfast buffet at the Rialto was phenomenal! Very large selection was offered and everything was absolutely fresh and delicious! My wife and I wished we could have breakfast there everyday! Also-The setting in a beautiful brick cavern below the hotel was really enchanting!"

"excelent service and food "

"Enjoyed our stay. The breakfast was fantastic and the hotel was clean and comfortable."

"Best hotel in Madrid!! Great location, comfortable rooms and beautiful decorations."

"The hotel is very convenient, righ over the train station, which means noise and a lot of people and constructions around, check was a little complicated, but in general is a good option"

"The previous occupant smoked in the room and all the hotel did was spray perfume to mask the smell and the cigarette smell became evident at night when the perfume smell wore off. I also found cigarette butts near and outside the window and took photos as evidence. Upon check out, the reception staff did not offer any discounts or even an apology. The plus side is that the guy at check in and the breakfast lady were very friendly and helpful. "

"A great boutique hotel with a great breakfast and room service"

"The location of the property is perfect and the hotel is clean and spacious I’d definitely recommend it"