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"Check-in was quick. Breakfast was fantastic. Rooftop was a must see spot in Madrid."

"Nice!!"

"Very nice hotel modern clean spacious! Excellent location! Breakfast was delicious. Room had lots of space and very clean and nice spaces!"

"Great location and very good service, clean and comfortable room. we loved it."

"Breakfast was great. Room and facilities freshly renovated with old world vibe respected. Excellent location! Hint...if using Black and Yellow taxi...instruct taxi to drop you in front of hotel...not in the square. From the cruise port to Rialto, Gothic Quarter, should be under 30 and dropped at front door. Live and learn! :) They were very fast , no wait, short drive."

"The roof top bar was a bonus with a fantastic view of the church. Staff were helpful with early check-in, luggage storage, and taxi assistance. The hotel does need some TLC and to be updated with electronic USB charges but all in it was a good one night stay."

"I have to say that this hotel is not getting a good rating from us. At $300 or more a night it has been the noisiest hotel ever. Door slamming and people talking loudly in the hallways and someone keeps rattling our door knob while we are trying to sleep. I chose this because they had an excellent rating but this is not good. We had to be up by 5:45am and it’s hard to sleep with so much noise. Poor design is to blame, the heavy wooden doors do not close automatically causing people to have to pull them closed which most people slam them closed causing lots of noise throughout the hallway. Not to mention that the food place cannot even offer dressing selections for their salads. I would have asked for refund if it wasn’t late at night and no other choice available."

"Staff were good. Location is excellent if you dont mind walking a bit to most tourist spots like plaza mayor, the palace, the cathedral, etc Room was not that good. They gave us room thwt was like in the middle. The window. Was small and open to just hole in the middle of the building. The air in the room never feel fresh. Maybe other rooms can be better but our room was definitely not good. "

"Breakfast buffet was extraordinary. Hotel personnel very friendly and willing to help guests."