Find hotels near Southwestern Christian College, Terrell from ￥10,717

"Overall, my stay at Sparks by Hilton was good. The location was convenient, and the front desk staff were pleasant and helpful throughout my stay. I traveled from Georgia to Texas after purchasing a home in Forney and stayed from March 30th to April 2nd. My experience took a turn on my last day due to a billing issue that caused unnecessary stress. My flight was changed from an early morning departure to later that evening, so I requested a late checkout. I was advised to speak with the manager at 7 AM. When I did, she informed me the late checkout fee would be $50. I explained that I had already paid a $25 incidental deposit and asked if I would only need to pay the remaining balance. She confirmed yes. However, I noticed my card was charged immediately while the $25 deposit was still pending. Before leaving the desk, I locked my debit card. As I was walking away, I received another attempted charge of $31 and some change, which raised concern. I returned to the desk for clarification, but I did not receive a clear explanation. Due to the uncertainty, I contacted my bank and canceled my card to protect myself. Clear and accurate billing is very important, especially when traveling, and I hope management reviews this process to improve transparency and prevent similar situations for future guests. This situation left me feeling uneasy and concerned about the handling of my payment information. I would appreciate clarity and proper resolution regarding these charges. Thxs"

"Family friendly! Kids loved the pool"

"The room was perfect size. Very comfy and simple "

"I didn’t stay here yet. I changed the date 3 times and Expedia kept changing even after I checked the date 3 times. "

"Great location with a 24 hour Dennys restaurant next door . "

"Better quality of towels would be better."

"Very accessibly point "

"I booked my mobility accessible room for 3 adults. I called the site the following day to confirm my booking and was assured I had a mobility accessible room for 3 adults blocked. I called the site again on the day of arrival to reconfirm and was assured of my blocked room. Then the hotel calls me back as I am in route to the hotel and they tell me they do not have a room to meet my needs. I had to find a different hotel while in route to my destination. Then, the manager refused to refund the cost of my stay. I had to escalate the request to upper management. This was a horrible experience, very stressful, and not a way to treat any customer. "

"Very nice and relaxing cery classy"