ミシガン州南西部のスキー場周辺のホテル

「Breakfast was fresh and good. It was just disappointing that some items were not available every morning. The rooms were clean, but the ice machine was out of service and that was disappointing. The Internet was also spotty and it was not available throughout the duration of our stay. 」

「朝食以外は良かった、部屋は広い」

「Jerry who checked us in on Monday afternoon at 3pm was excellent. The woman at the desk this morning not so much. We would stay here again. It is difficult for service oriented companies to find quality people who can take a suggestion and make it an opportunity to convey the customer’s message was heard and welcomed.」

「The room was fine. Primarily rented the room for use of the pool that was advertised open. The pool area lights were turned off and when turned on, many bulbs were out-the pool water was super cold and we asked the staff to turn on the heater-there was no heat on in the pool area either. Staff said that the heater needed 2 days to heat the pool, and stated he could not turn it on without his managers approval, and she was in Florida. While the children froze trying to swim, staff came out and...

「Front desk and breakfast lady were very nice! 」