Apart Hotels in West Bloomfield for Rent

"Room was paid in full $1873 back in June. Just before arrival I was charged $1432 for the room. They initiated a refund when I checked in but this should not have occurred. Additionally, why was the room $440 more when I booked it last June? I never got an answer and never got any resolution; that is a huge difference! Room was reasonably quiet (lots of noise above, likely a storage area for housekeeping) and clean, but property could use some updating and maintenance. Windows were dirty, screens and storm windows falling off the house. Bathroom was very small with a very small sink in the bedroom; there were only two hangers in the armoire, only one chair. Front desk promised more toilet paper but we had to get it from housekeeping the next day. Location is good with Qline stop at the corner. I would, however, likely stay downtown next time where there’s a lot more that’s walkable."

"The room is so dirty "

"We already paid the $22.10 fee when we made the booking and your staff confirmed that. The front desk staff told me they would resolve it with Expedia and that we would not be charged twice. Despite that, we were charged both by Expedia and by your hotel. We stay at your property several times each year and have consistently chosen it over other options. This experience does not reflect the level of service we expect. Please reverse the duplicate charge as soon as possible. I would also like a manager to call me tomorrow to confirm this has been resolved. I hope this can be corrected quickly."

"No one knew how to connect me to internet. I asked for bedding for the sofa bed. I received one sheet and a blanket and pillow. Had to ask for an additional sheet incorrect charges on my bill that the desk corrected. It is nothing like the Westin in Nashville, Tennessee. It was so disappointing."

"The glass shower trim was not finished. Water from taking a shower was leaking on the floor. "Shoddy Work""

"I paid $15 for breakfast for 2 days. But to find out at the front desk it was $5 a day for breakfast. Then when I woke up it seemed like everyone and anyone was just eating breakfast for free. There was no band or ticket or any way to truly confirm that someone had paid for breakfast. And if there is a way they weren't double checking or ensuring. They ran out of food very fast. There was more people eating than the food that was provided."

"Absolutely wonderful! Everything is beautiful and clean. Great attentive staff. Welcoming to everyone. Good people everywhere. Been staying here the past 30 years and have loved this place from day one:) pool area is very nice and clean, courtyard is beautiful especially at night, rooms are updated and clean with smart tvs, toiletries are even good. The food at the restaurant is very good and the price for this place and all it has to offer is the BEST "

"The hotel is dirty and outdated. My room had a giant large red stain in the bedroom carpet and the door to the bathroom looked rotted on the edges. The breakfast was okay, nice variety but a little cold."

"Love this place. Center of everything I do in Royal Oak!"