"The Hotel appears to be having some updates which look to be well over due. Communal areas need re carpeting and Decorating. My room had faulty roller blinds one of which fell off when i tried to operate it. The TV remote had no back so the batteries fell out and you couldnt see what the buttons ..."…""The Hotel appears to be having some updates which look to be well over due. Communal areas need re carpeting and Decorating. My room had faulty roller blinds one of which fell off when i tried to operate it. The TV remote had no back so the batteries fell out and you couldnt see what the buttons ..."WWW…"

Reviewed on Feb 7, 2020

"Beautiful property. Friendly hosts who ensured we had all we needed. Clean. Spacious. Well equipped. Good play area for children. The children said they like the trampoline, the electric blinds and everything in the holiday barn!"…""Beautiful property. Friendly hosts who ensured we had all we needed. Clean. Spacious. Well equipped. Good play area for children. The children said they like the trampoline, the electric blinds and everything in the holiday barn!"WWW…"

Reviewed on Aug 29, 2020

"All good. COVID aware and appropriate processes in place. Friendly, efficient service. Good food and better than expected food choice. Comfortable bed and room."…""All good. COVID aware and appropriate processes in place. Friendly, efficient service. Good food and better than expected food choice. Comfortable bed and room."WWW…"

Reviewed on Sep 10, 2020

"Location well trained staff food service cleanliness of hotel"…""Location well trained staff food service cleanliness of hotel"WWW…"

Reviewed on Dec 6, 2020

"Staff where very lovely. Only thing I didn’t really like is that the windows in room didn’t open"…""Staff where very lovely. Only thing I didn’t really like is that the windows in room didn’t open"WWW…"

Reviewed on Dec 29, 2020

"This is our 5th Christmas stay here and, fair dues, covid has impacted on its greatness. No longer are the buffet breakfast like all hotels however still charging the full price for a served ‘fry-up’ is not something I’ll be happy paying for. Especially when the vegan option is so limited. Also the ..."…""This is our 5th Christmas stay here and, fair dues, covid has impacted on its greatness. No longer are the buffet breakfast like all hotels however still charging the full price for a served ‘fry-up’ is not something I’ll be happy paying for. Especially when the vegan option is so limited. Also the ..."WWW…"

Reviewed on Dec 26, 2020

"Stayed in the Luxury Double which had 2 Double beds and great Jacuzzi. Great views of the Mersey and surrounding buildings. Room has nice period furnishings and bed was clean. Bed was very comfortable. Great city centre location, waking distance to all main attractions. Will hopefully be back to ..."…""Stayed in the Luxury Double which had 2 Double beds and great Jacuzzi. Great views of the Mersey and surrounding buildings. Room has nice period furnishings and bed was clean. Bed was very comfortable. Great city centre location, waking distance to all main attractions. Will hopefully be back to ..."WWW…"

Reviewed on Nov 2, 2020

"Hotel was very clean and staff were both helpful and friendly. We asked for a special view and we got it. Breakfast was very good too. We dined at the hotel on the first evening and all meals were good. Service was fast and friendly. We had a slight problem getting the games console to work but the ..."…""Hotel was very clean and staff were both helpful and friendly. We asked for a special view and we got it. Breakfast was very good too. We dined at the hotel on the first evening and all meals were good. Service was fast and friendly. We had a slight problem getting the games console to work but the ..."WWW…"

Reviewed on Oct 29, 2020

"Friendly staff . covid secure premises as much as they can and they used ‘just sanitised tags’ on items like the remote which is a additional reassurance."…""Friendly staff . covid secure premises as much as they can and they used ‘just sanitised tags’ on items like the remote which is a additional reassurance."WWW…"

Reviewed on Jan 1, 2021

"We should have had a sea view - you need to lean out the window to see it! The staff really did their best to make the stay nice. Staff were all masked and followed all government advice. The room was clean and the option of room service gave you the option to avoid communal areas. We felt safe and ..."…""We should have had a sea view - you need to lean out the window to see it! The staff really did their best to make the stay nice. Staff were all masked and followed all government advice. The room was clean and the option of room service gave you the option to avoid communal areas. We felt safe and ..."WWW…"

Reviewed on Nov 3, 2020

"very helpful staff who went out of their way to return some lost property to me"…""very helpful staff who went out of their way to return some lost property to me"WWW…"

Reviewed on Dec 1, 2020

"One night stay was excellent. Dinner had more limited menu than before but good choice and food was delicious. Breakfast was table service only and was very good. Lots of social distancing and various other measures in place. Pool, sauna, jacuzzi were a little disappointing. Quite busy and difficult ..."…""One night stay was excellent. Dinner had more limited menu than before but good choice and food was delicious. Breakfast was table service only and was very good. Lots of social distancing and various other measures in place. Pool, sauna, jacuzzi were a little disappointing. Quite busy and difficult ..."WWW…"

Reviewed on Oct 29, 2020

"Staff really nice and helpful"…""Staff really nice and helpful"WWW…"

Reviewed on Jul 23, 2020

"Nice and clean apartment very quiet very good stuff"…""Nice and clean apartment very quiet very good stuff"WWW…"

Reviewed on Jun 2, 2020

"Loved the view. Staff was excellent really helpful. Food could off been alot better"…""Loved the view. Staff was excellent really helpful. Food could off been alot better"WWW…"

Reviewed on Dec 27, 2020