Overall, the stay was wonderful! And the communication was absolutely amazing.
We had a completely hiccup free stay, minus the first night when the AC wasn't working. Maintenance tried to help out the first night since we arrived late (like midnight). They were able to knockdown the temp a few degrees which was very appreciated. Early the next morning there was a different maintenance person by and they corrected the issue completely and the rest of the stay was wonderful.
Beyond that, we LOVED the pools and the beach was beautiful. Having private access was amazing, even if we only walked around a bit due to super windy weather (this didn't affect the pools!).
This was also walking distance to the Riveria Beach. There you can find a slew of places like a nice nail salon, small cafes, tiki bars, etc...It was only a short drive to Clematis street/downtown as well.
Alex the bartender at the resort was AMAZING! He tended to us all weekend for drinks and food.