「Hello, we would like to make a complaint regarding our stay in rooms 116 and 113. We experienced several issues that we do not think are acceptable.
- Incomplete towels provided
- Shower door misaligned (does not close)
- Soap and shampoo
dispenser stuck
- Both rooms had a wet towel hanged on the back of door
- Dirty floor
- The blanket and pillows for the sofa bed was missing for one of the rooms
- One of the rooms was delivered an hour and a half late
-None of these issues were resolved...
「Hello, we would like to make a complaint regarding our stay in rooms 116 and 113. We experienced several issues that we do not think are acceptable.
- Incomplete towels provided
- Shower door misaligned (does not close)
- Soap and shampoo
dispenser stuck
- Both rooms had a wet towel hanged on the back of door
- Dirty floor
- The blanket and pillows for the sofa bed was missing for one of the rooms
- One of the rooms was delivered an hour and a half late
-None of these issues were resolved...
Estefania