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"This was a wonderful stay! The private in suite onsen was fantastic. The rooms were spacious and super clean. Staff were wonderful! Dinner and breakfast were some of the best we’d ever had. Definitely coming back. "

"Foods are very good! Staffs are extraordinary good. They seemed they were always looking for something they could make us touching. We would like to say Takagi-san with Okami Team, YOU WILL BE A VERY GOOD OKAMI SOON! We'll come back again."

"Staying here was such an enjoyable, relaxing, and special experience. The breakfast and dinner kaiseki were delicious and allowed us to try a variety of Japanese dishes. It's a lot of food so come to each meal hungry. All the staff we interacted with were kind and very helpful. The indoor and outdoor onsen was the perfect way to unwind after long days exploring the Hakone area. It's also right across from the Horai-en Hakone bus stop if using the Hakone free pass to get around. If you're looking for a romantic and relaxing mountain retreat, this is a great place for you! "

"A wonderful place to unwind and relax during our Japan vacation. The private onsen and terrace was the highlight of our trip and the service was second to none. Worth the splurge, definitely do not hesitate to book here!"

"This property is beautiful and peaceful. It was a nice stop for us between Kyoto and Tokyo. The hotel is situated on lake Ashi. The staff are exceptional. "

"Close to main train station."

"It was amazing! "

"hotel rooms clean and big. rooms facing train track and when train passby very noisy. Trains start service about 4am so disrupt sleep. However to go to Mishima station very near about 8mins walking. osen good got 3 pools. surrounding got good restaurant. Hotel provide transfer luggage service so we can travel to tokyo without the hassale of carrying of our big luggage around."

"Very tourist-friendly, excellent service and facilities."