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Stayed in the glamping tent with my family of four (including a 5 & 9 yr old). Such a wonderful spot - tent was comfy w/ a dedicated toilet/sink room in a separate adjacent little building. Had a wonderful fire pit which the staff lit for us in the evening at the time we requested (on our was back from dinner we texted them from their very helpful app). All amenities in the main building were super clean, very new, and meticulously curated in a minimalist style. It had (x3) private Onsen baths...

Good location. Friendly staff.

Perfect

The location is a bit off-track, but the area is nice and worth a detour if you have a car. The building itself is ordinary but the room is very spacious and comfortable, with some view to the mountains and valley, and some to the next buildings. The onsen is nice though not particular. Service is very attentive and helpful. But by far the best part was the dinner (and breakfast), which was Michelin-star level, multi-course beautiful and tasty dishes.

The staff was very kind and did everything they could to make sure that my stay was pleasant

The staff are wonderful. Everyone worked so hard to make sure that our stay was great. We have a vegetarian and they went out of their way to make sure that he had special meals every time.

The family friendly atmosphere is wonderful. My kids didn't want to leave. The rooms were clean and comfortable. The breakfast was delicious and huge. Dinner was yummy too. Portion sizes are big. We can't wait to come stay again. Nao San is a great hostess.

It was perfect! The staff was beyond amazing, so helpful and accommodating. The room was clean and comfortable. The onsen was lovely. It was a very beautiful place to be. I can’t wait to go back☺️

Awesome place but note the breakfast is Japanese style

The service which the hotel provided was very good. But the location where the hotel situated was inconvenient. I loved the bathroom at first floor.

The best place to stay in Matsumoto. Rhe staff is great! The location is very peaceful, and the house is very nice. Thank you for letting us stay with you.