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"Very clean, lovely staff. Maybe a little haunted but nice and close to the castle and downtown. "

"Nice hotel. Great room. Great location. Helpful staff. "

"Great hotel and friendly staff"

"We had a lovely time at this hotel. The tiền is lovely with abundant dining options. Walkable distance to train, bus and Matsumoto castle."

"Really enjoyed the stay. It was comfy and the included breakfast was tasty, changing the main items every morning. All my needs were met and easy to access. Made it easy for us to do day trip to Kamikochi."

"Staff only speaks Japanese with minimal English. Thus, please ensure you've made all reservations correctly and properly online if you can't speak or understand Japanese."

"Charming property exceptionally clean, special mention of the wonderful onsen, enjoyed our most unusual experience of sleeping in a traditional Japanese room with tatami mats. Our dinner in the restaurant was superb, kudos to the skilled chef! Matsumoto is a lovely town with a slow paced vibe , so different from other Japanese cities."

"Clean and great location!"

"Very nice hotel with welcoming touch. Service at the desk was really nice, we enjoyed the complimentary drink. Huge breakfast selection. Well situated to walk around the city. Matsumoto is a charming city with great vibe. Should have stayed one more day."