シェル島のヴィラ

「Everything was great with the hotel, staff and service. However, we noticed that at the end of the day it takes forever for the staff to close the day in the computer and balance with the receipts. Is your system very obsolete? Just an observation.」

「So much to do. Not right on the beach, but close enough to drive there. The amenities at the resort, and bay were enough to keep you busy when not at the beach. We want to go back soon.」

「The rooms were clean and breakfast was well maintained and fresh」

「Hotel is perfectly located on the beach. Rooms and hotel common areas were clean and smelled great. Complimentary breakfast was outstanding. Our only complaint and the reason we gave this hotel 3 stars is the apparent attempt to save money and purchase subpar a/c units. First night our room a/c was not cooling, maintenance came up and fixed it. Second night foul smell of burnt plastic in our room and a/c, again, was not working. There were no rooms available so we had to sleep in our room with...

「Staff are very helpful, rooms are clean and big.」

「Check-in was quick and easy. My key card didn't work for some reason. The staff walked over with me to try her card and it didn't work either. They put me in another room. No big deal. The rooms were fine. I really just needed a place to sleep. The next day, I went to the beach and came back to my card not working. I have no idea why. I usually keep the key cards away from my phone in case it messes it up. I had to go to the office to get another key. A slight inconvenience. All in all, the...

「This was an excellent stay! You don’t even need to leave the property. There’s so much to do. Restaurants, pool, lazy river, hot tub, kiddie pool, kiddie mini splash pad. There’s a movie at the pool nightly as well as nightly entertainment. The hotel had bonfires on the beach. Fruit infused water and tea available all day. Watermelon slices given out daily—a refreshing treat. Parking was simple and a golf cart took you to and from the lot. Hardly ever a wait for the elevators. The rooms could...