Find hotels near Secret Intelligence Services, London from ￥21,426

"The room itself was fair. The check in process was horrible. I paid to upgrade my room and have a high floor. Upon arrival (check in @3pm) they had me and my wife waiting for 2 hours to get our room. They said they would call when it was ready, they didn’t. I was sitting right next to the reception desks, nobody informed me. After approaching to see if it was ready, they said the room was ready after 2 whole hours. We just flew in and were exhausted and had to wait 2 hours for a room that we had booked well before that day. The customer service was trash in this experience. I kept asking why this would happen and they just kept ignoring me. Unacceptable behavior. They proceeded to give me 1 drink voucher. Not even 2 for me and my wife. Look elsewhere."

"Been staying here for over 30 years since it was threadbare and referred to by cabbies as the "Pigeon Palac" they put a lot of money in it in recent years always great "

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"Staff Brilliant nothing to much for them Breakfast very good Some room renovated Some room not but clean and tidy "

"Clean quiet dark rooms in a minimalist pod hotel. No windows in rooms. If you’re sharing a room, be sure it’s with someone you’re comfortable with as there is little personal space (including the bathroom)."

"The fromt des"

"Very helpful staff. Great location and hotel. "

"Great location! Walkable to all many historical locations and close to the St James tube. Check-in was simple. We opted for the Superior or bigger room and although smaller than what we’re used to, was quite sufficient with a king bed. Room was a little dated but comfortable. Breakfast was affordable and had a variety of self serve options. We stayed 7 nights and staff was wonderful. Would come back."

"Staff was attentive. Will book again. "