サンタナ ホテル

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「Tolles Hotel mit total freundlichen Personal, tollem Frühstück und einer Aussicht für die sogar Busse von Außerhalb anreisen. Insbesondere das Personal beim Frühstück ist immer freundlich und hilfsbereit, selbst wenn es mal etwas voller war. Unbedingt die Pizza vor Ort probieren.」

「Pictures in the website do not truly reflect the actual condition of the place. It’s dated and in need of some basic maintenance. Doors catching on the floors, tarnished brass on door handles, musty smell, … overall appearance is tired and could do with a freshen up. Room service/cleaning only done if booked the day before (and before 6 pm) which was sneakily put through. Not what I would expect for the price charged, it should be by default! Breakfast was ok but average quality foods. Staff...

「Nice and cosy hotel in Machico Clean room and comfortable bed Nice staff 4 parking space available for car」

「Frühstück für jeden Geschmack und glutenfrei!」

「Bon hôtel proche de l’aéroport.」

「Clean room , staff in hotel good, staff in montanha restaurant terrible」

「Très bon séjour, chambre confortable et petit-déjeuner varié 」

「Room was very spacious and check-in staff was super nice. We got a welcome drink and excellent recommendations for tours and things to do. Pool access is with reservations but totally worth it and super relaxing. Gorgeous cellar, little shop and art collection. Beautiful breakfast dining room and excellent food selection.」

「Das Rauchen auf den eigenem Zimmerbalkonen war nicht erlaubt ohne, dass dies zuvor bekannt war. Das Personal war im Allgemeinen nicht hilfsbereit und man fühlte sich bei Anliegen als Belastung. Die Zimmer sind gut, aber in die Jahre gekommen. Die Balkontür schleift (übrigens bei allen Zimmern). Der Kleiderschrank ist eine Zumutung, wenn man mehr als eine Person ist (Schiebetürendilemma). Die Türen schlagen und hört man über den ganzen Flur. Die Stimmung und Atmosphäre gleicht einem Hauptbahnhof...

「The staff (housekeeping, reception, hospitality, even maintenance) were top notch; people who appear to have found their niche in providing a welcoming, comfortable environment. The location and amenities were also great. Being built on the side of a cliff, the view from every room we visited was difficult to beat. The drawbacks of this hotel are (1) limited free parking (2) a location that’s a bit further from downtown amenities than some other options; requiring a car or using the convenient...

「The hotel natural estate was beautiful, the grounds were in there own gardens , the staff very friendly , everything so clean and helpful. Everything was exceptional. The restaurant was very interesting and good , breakfast was so delightful with all the fruits and choices to eat. It is a 5 star excellent hospitality. The outside pool was lovely as well as indoor spa. Not hot but refreshing. 」

「Lovely place. Great service.」

「Das Personal war freundlich und stets hilfsbereit. Frühstück war sehr vielfältig. Parkplätze sind genügend vorhanden. 」

「This place is terrible. Not enough staff, unhelpful staff (no offer to help with luggage etc.), check in process was slow, room was unclean and it’s run down. Just a weird vibe and I’d never stay here again. 」

「Beautiful hotel and grounds! Friendly and helpful staff, delicious food! A wonderful all inclusive experience. We had a beautiful room with an extra large balcony with partial view. Room was always cleaned daily and towels changed. We enjoyed the location, the ample parking and the grounds. Kids enjoyed the heated pool and we all enjoyed the buffet, kulinarium restaurant and the evening shows. We are already planning our next trip there! Thank you for a beautiful holiday week Riu Madeira! 」