Located near the Whale Museum, Residencial Família serves a free continental breakfast to start the day. Travelers can admire views from the terrace, challenge themselves on a ropes course, or head out for a round of golf on the 18-hole course that's just a short distance away.
Located in Machico, Residencial Família is in the city center and on the beach. The area's natural beauty can be seen at Machico Beach and Sao Lourenco Point, while Whale Museum and CR7 Museum are cultural highlights. Check out an event or a game at Madeira Stadium, and consider making time for Madeira Botanical Garden, a top attraction not to be missed. Snorkeling and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and hiking/biking trails nearby. Visit our Machico travel guide
Located close to Whale Museum, Residencial Família provides free continental breakfast, an adjacent golf course, and a terrace. Adventurous travelers may like the a ropes course at this pension. In addition to an art gallery on site and designer stores on site, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Free self parking
A roundtrip airport shuttle (surcharge), smoke-free premises, and helicopter/airplane tours
A 24-hour front desk, ATM/banking services, and outdoor furniture
Room features
All guestrooms at Residencial Família feature thoughtful touches such as premium bedding, as well as amenities like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
Highchairs and free infant beds
Bathrooms with rainfall showers and designer toiletries
24-hour roundtrip airport shuttle on request for a surcharge
Onsite parking available only on request
Free secured, uncovered self parking on site
Onsite parking includes off-street options
Food and drink
Free continental breakfast available daily 8:00 AM to 10:00 AM
A bar/lounge
A restaurant
Snack bar/deli
Things to do
18-hole adjacent golf course
Art gallery
Designer stores
Helicopter/airplane tours
Ropes course
Family friendly
High chair
In-room crib
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Guest services
Housekeeping (daily)
Outdoors
On the beach
Outdoor furniture
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Upper floors accessible by stairs only
Well-lit path to entrance
More
Smoking not allowed
Room amenities
Bedroom
Free crib
Premium bedding
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
TV with cable channels
More
Desk
Heating
Phone
Portable fan
Soundproofed rooms
Policies
Check-in
Check-in start time: 11:00 AM; Check-in end time: 3:30 AM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel D. Pedro Madeira reception]
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk, key retrieval
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: EUR 7 per person (one-way)
Airport shuttle fee per child: EUR 7 (one-way), (from 2 to 11 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 58509/AL
We should mention
This property does not have elevators
Property is also known as
Residencial Família Motel Machico
Residencial Família Motel
Residencial Família Machico
Resincial Família Machico
Residencial Família Pension
Residencial Família Machico
Residencial Família Pension Machico
Frequently asked questions
Is Residencial Família pet-friendly?
Yes, pets are allowed at this property.
How much does it cost to stay at Residencial Família?
As of Mar 12, 2026, prices found for a 1-night stay for 2 adults at Residencial Família on Mar 14, 2026 start from ¥13,108, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Residencial Família?
Check-in start time: 11:00 AM; Check-in end time: 3:30 AM.
What time is check-out at Residencial Família?
Check-out is at noon.
Does Residencial Família provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 7 per person applies.
Where is Residencial Família located?
Located in the heart of Machico, this golf pension is 0.4 mi (0.6 km) from Machico Beach and within 6 mi (10 km) of Whale Museum and Sao Lourenco Point. Madeira Botanical Garden and Madeira Stadium are also within 16 mi (25 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Residencial Família Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
10
Location
9.2
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 93 out of 144 reviews
10 - Excellent
93
Rating 8 - Good. 34 out of 144 reviews
8 - Good
34
Rating 6 - Okay. 9 out of 144 reviews
6 - Okay
9
Rating 4 - Poor. 2 out of 144 reviews
4 - Poor
2
Rating 2 - Terrible. 6 out of 144 reviews
2 - Terrible
6
Reviews
8/10 Good
Wendy
Dec 4, 2025
Liked: Cleanliness
clean room, staff was very friendly, breakfast was good.
A really enjoyable continental breakfast, friendly staff and clean. When we got the room I thought I'd booked, with double bed and sea views, I was delighted, the owner was very helpful
Great accomodation in Machico. Very good communication when arriving late to pick up key. Breakfast was fab with some of the best bread I have ever tasted. Room was great with a view over the Ponta de sao lourenço, has very good bus links to other parts of the island and some great walks in the local vicinity. Also very close to all amenities in Machico. Bus station 10 minutes walk but there is also a bus stop within 4 minutes walk. Bed super comfy and the shower unit superb. Would definitely recommend and would use again. Cheers😁😁
Lovely clean rooms, kept clean on a daily basis. Nice welcome and quick to check in. Breakfast was plentiful with the usual continental menu. We enjoyed our stay here.
We stayed here as we had an early flight in the morning and it was perfect. 5 mins in a taxi to the airport, clean room and comfy bed. There were a few people knocking doors during the night, coming and going I assume but overall a wonderful stay, thank you.
Verified traveler
Stayed 1 night in Apr 2025
8/10 Good
Adraina
Apr 12, 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location was good. Close to airport but the room was very small . Breakfast was good.
Affordable and pleasant. The room itself was really small and we had to maneuver around the bed but overall we enjoyed our stay. The location was perfect, right next to dinning options and the beach. The owner was very sweet and kind. Would stay here again.
Our stay was very pleasant. the hotel had nice views of the harbor and town. This was an anniversary trip and the location was close to the airport, but not too close and also close to many of the best hiking trails in the area.
Due to our flight being delayed we arrived at the hotel later than planned. This was however not a problem as the owner had sent us a message previously telling us how to use the key safe to collect our keys. Our first floor room was very comfortable and the view from the balcony was wonderful. There were no tea/coffee making facilities in the room which was a shame but the mini fridge was very handy. The whole hotel was spotless and our room was made up each day. Breakfast was continental and there was plenty of it, you just helped yourself to what you wanted. Antonio, the owner, would serve fresh tea/coffee at your table and happy to answer any questions you may have regarding the area or getting about. The hotel is situated in a very convenient location. Just a 5 minute walk and you reach the various cafes and restaurants and another 5 minutes you can get to the shops or the lovely beach. We used the bus service but if needed there is a taxi rank just outside the hotel. All in all we enjoyed a lovely week in beautiful Madeira.
This is a difficult rating. Very clean place, friendly. Great location, close to Airport, close to down town Machico. Machico even has a sand beach. Had a nice breakfast room with a filling cold breakfast. Room was a a little small. The biggest problem was the shower drain was very slow, and shower head push out a large amount of water, ended up flooding the bathroom a couple times. Ran out of hot water one day, may have been due to three toung women that just arrived. Only happened once. The second problem was internet did not work well in the room, was excellent in the breakfast room though, said they were fixing it. Glad we stayed as plan arrived late and was able to get a Bolt to the place. Rented a car later and round free parking near there. It may depend on individual circumstances on wanting to stay there.
When we arrived, we were told the room had been double-booked, and instead of the room we originally reserved, we were squashed into a much smaller one — three of us in a very tight space. No discount, and we still had to pay the full amount including tax. Even though I accepted it at the time, now that I’ve slept on it, I feel the lack of any discount was unfair and not good business.
The room itself was very cramped — barely enough space to move or store our bags. The beds were uncomfortable and only one had a pillow. Parking is advertised, but there are only about 4 spaces, and we never managed to get one. Traveling with a child, this made things even more inconvenient, and we feel the listing should be clearer about this.
The thin curtains didn’t block any light, and noise from the café below (which they also own) made it hard to sleep.
The positives: the room was clean, the staff were friendly, and breakfast, while small, was nice — which suited us fine as we don’t eat much in the mornings.
Overall, we left feeling disappointed and that the situation could have been handled with more honesty and care.
Verified traveler
Stayed 2 nights in Apr 2025
8/10 Good
Stephen
Nov 1, 2025
Liked: Cleanliness
Room was clean, location was great, included breakfast was decent.
Wifi was weak, late check in was somewhat confusing.