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"Beautiful hotel in heart of Universal City. Many dining options but no free breakfast. Superb holiday decor and very spirited, helpful and efficient staff. Free shuttle to Universal for hotel guests running every 15 minutes. Large pool and hot tub outdoors but both warm. Great time "

"Staff very courteous and helpful . Nice room."

"The beau"

"The breakfast at the penthouse was outstanding! "

"Nothing fancy just good and affordable accommodation for a night or two near LAX. Shuttle service is a plus"

"It was a very nice and festive for the holidays. I would stay here again. "

"We did not eat at the hotel, other than that everything was great"

"The room was super clean the bed was very comfortable "

"What makes the difference in these generic hotels is the staff. The staff here were excellent. "