Find Hotel with a Concierge in San Sano

"This hotel is a total scam. They state that no outside food or drinks are allowed on the premises. One night, staff saw us bringing a pizza back to our room but said nothing at the time. The next morning, they suddenly demanded a €50 fine. We tried to reason with them, but they insisted on charging my credit card anyway. This was an unfair dispute and an unreasonable charge. Luckily, my credit card company eventually reversed the €50 charge. Please think twice before booking this hotel."

"Breakfast was very good, simple but good. Bar? Didn’t see one. "

"Nice staff, plentiful breakfast, clean room. However we stayed in March and the room was unbearably hot. It was like sleeping in a furnace. We did not sleep the two nights we stayed. We were told by reception the heat was automatic and there was nothing they could do. Other guests were complaining of the same thing. For the price we paid to stay here this was pretty unacceptable. The bathroom also had a radiator blasting heat at all times that could not be controlled. "

"Great"

"Here is a polished version of your review with improved grammar and structure, keeping your message clear and balanced: --- Great and beautiful place. The food is also very good, and the overall atmosphere is charming. However, the bed was terrible. The mattress was old, and the springs made it very uncomfortable, so I couldn’t sleep well. I’ve stayed in many different hotels and have never experienced such a bad bed. I understand that the concept and vibe of the place are meant to feel historic or classic, but for a property of this level, the bed should match the quality of the rest of the experience. Upgrading the mattresses would make a big difference."

"The air conditioning was bad. I was perspiring during my bed time. Other things were ok. Ample parking. "

"The Sommelier was outstanding, super knowledgeable and personable. He made the tasting and dinning experience unforgettable! "

"The property was breath taking. Staff was amazing and accommodating. Wonderful experience. "

"All good "