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"I ABSOLUTELY LOVE the InterContinental hotel!!! The staff and all the services are SPECTACULAR!!!! I give them 10 stars!!!!! This is my First time in Colombia, and it truly was an EXCELLENT experience!!! My first solo trip and it was Unforgettable!!!! Colombia ❤️❤️❤️❤️❤️🇨🇴 Que CHIMBAAA!!!"

"Everything and everyone were great from contact before check-in throughout my stay and appreciate all the help."

"Staff was extremely welcoming and accommodating. Love the mini bar in the room of snacks and beverages, however coffee should be free at minimum. Loved the Infinity pool in the 10th floor, very relaxing."

"Excelente "

"From the moment we walked through the doors of Bastión Luxury Hotel, we were treated with such warmth and kindness that it felt like coming home. Every single person we encountered—from the bellboys, reception, and restaurant staff to room service—went above and beyond to make our stay special. What meant the most to me was how much love and care they showed my wife and my son. They weren’t just welcoming us as guests, they made us feel like family. Whether it was a friendly smile, remembering little details, or simply making sure we were always comfortable, their attention and thoughtfulness touched us deeply. Cartagena is beautiful on its own, but the people at Bastión Luxury Hotel are what truly made our trip unforgettable. We left with full hearts, grateful for the memories we made and the kindness we experienced. This is not just a hotel—it’s a place where you feel seen, cared for, and truly at home."

"I definitely recommend this hotel. It’s close to all the airport and all the main attractions. I highly recommend it. I will definitely visit and stay again. The staff are the best. Hotel is very clean and well kept. The only thing I would’ve liked more is more options for the breakfast buffet. Other than that 10/10 "

"The staff was very warm, welcoming and professional. The room and facilities are very nice, but we had a few issues with plumbing fixture in the bathroom and water pressure. Other than those issues, everything was excellent. Rooms were maintained well during visit. The hotel restaurants (Jardin and 1612) and bar onsite were excellent. Great stay overall and I do recommend."