「This is our 4th year staying at the Parkview for the Syracuse Arts Festival. It is within walking distance to our booth site downtown and allows us to bring our dog. It is an older property but we just love the beautiful touches, such as the Tiffany glass in the lobby. The rooms are comfortable and very clean. This is the first year the hotel offered breakfast, which was a typical variety of hot and cold breakfast items. The staff has always been so very warm and friendly. There are several...
「The employees here go above and beyond with customer service. Very refreshing after a long drive to go to a place where employees take pride in their work and never treat you like an inconvenience. Every employee we encountered was kind, helpful and friendly. In an era where is feels like true customer service is a thing of the past, this place is an absolute rare treasure. Hotel was clean, breakfast was great, but the biggest blessing was the staff. Thank you all for making our stay...
「I liked the modern feel of the Tru. Carpets in hotel rooms always make me a little uneasy from a cleanliness viewpoint, so I was pleased to see hard flooring. The beds were very comfortable and the bedding was fresh and felt soft on the skin.
Bathroom was spacious, clean and was well stocked with basic toiletries and a hairdryer.
Mini fridge in room was handy for keeping drinks cool. Adjustable AC in the room was a plus as it was over 30 degrees during our stay.
Check in and out very smooth....
「The room was immaculate and comfortable. The snacks and fresh fruit were a lovely touch, as were the tables and chairs outside our door, which provided a pleasant place to eat.」
「Robert at the front desk was excellent! We had a bad experience with the hotel next door so let’s just say I was overwhelmed. Robert was very welcoming and changed our mood quickly. Thank you!」
