ロアノークカレッジ周辺のホテル

「Everything was great」

「Melanie was so nice and helpful. Even when there was a water problem, she was always there to help. We always choose this place and even more so with Melanie there.」

「Not very clean. We had a cockroach in our bedroom and we also saw a cockroach in the breakfast area.」

「😊」

「The property and staff were wonderful as usual. Our issue is that they now charge for parking. This fee is new, as we have stayed here many times in the past. This property is not in a location that would need to have exclusive rights to parking and charging to park here is ridiculous. The hotel is located in an area all by itself. It is not the actual amount of the fee that is upsetting, it's the principal of an unexpected add-on nuisance fee. This parking fee even though it is a small...

「Don't accept a stay in Room #105. The exterior door leading into building at end of hall slams and can be a real bother if traffic is high. There are no directions for use of tv control devices. All controls are not alike.」

「The hotel is in a good location. It was quiet and seemed safe. The front desk staff was polite and friendly. There was a basic coffee bar setup in the foyer. The outside and interior public spaces were clean and organized. Note: The hotel does NOT have an elevator! The room was a nice size with comfortable beds, but the pillows were thin and stiff. Cleanliness of the room was lacking. The mattress covers had quite a few stains, but they did seem like they had been washed. The bathroom...

「IF YOU ARE A SINGLE WOMAN TRAVELING ALONE DO NOT STAY HERE. I want to preface this by saying I hate leaving bad reviews, I never want to judge someone on possibly just one off day. The hotel itself was fine. It was clean. It wasn’t super modern, but you get what you pay for. The interaction I had with staff, however, was bad. I got to the hotel around 12:30 AM. I’ve been driving all day and I was exhausted. The door to the lobby was locked for safety reasons and so I rang the doorbell only to...

「Staff was brand new and in the phone messed up my reservation and charged me twice then. The manager didn’t want to give me a refund, even though the staff and their new system messed up my reservation. The hotel was good but the service was terrible」

「Clean room」

「Dirty bathroom and paint falling off walls」

「Thanks for your help.」

「スタッフの挨拶、対応はとても良い。 早朝便のためのホテルとして使用したが空港からの距離、価格としては丁度良い。」