ビッグ アイランドの格安ホテル

「The facility itself from a glance seemed updated even clean. Once you got in the room it was a bit motel-ish. Blanket on the bed had hair stuck to it. Easy to rid that issue and I just took it off the bed entirely. The bathroom was likely rinsed down and not cleaned. The cubbies where the towels go in the bathroom need wiping and dusting. Same for the rest of the room. Even the bed frame I had to wipe down a bit. Didn’t get a picture of it though. The ice machine on the main floor needs to be...

「The bed was so comfortable! Very, very, very, very clean. Can’t complain at all about our stays. Definitely will be back! Some potential improvements are Keurig/K cup coffee maker in the room instead of the pour over and freezer in the mini fridge would’ve been nice as well.」

「Everything was very clean and staff was great 」

「Room was not clean bed sheet had stain marks. Since we stayed just on night didn’t make of concern. But, next day morning I could see another old couple also were making similar complaint to front desk. With this rate I felt like staying in Motel. Even no complementary breakfast as well.」

「The AC didn’t work in the room. The pool was not available. The front desk staff for check in was absolutely rude. Had to let the water in the shower run for about five minutes before it stopped being brown and the entire hotel smelled like sewage. Both beds in the room were broken.」