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Top Riviera Maya Hotel Reviews
Hotel Xcaret Mexico - All Parks / All Fun Inclusive - All inclusive
10/10 Excellent
"El mejor de los hoteles!!"
Barceló Maya Riviera - Adults Only - All Inclusive
8/10 Good
"Gorgeous property. Nice staff. Food was subpar though"
Occidental at Xcaret Destination - All Inclusive
8/10 Good
"My room was kept clean every day, most of the staff was great, the buffet was awesome ( breakfast, lunch and dinner) my granddaughter had a pretty good time in the pool dancing with the staff and nice shows at night. The other restaurants that we had to book were ok , not what I was expecting. The only complaint the I had was the mini refrigerator to old and not keeping my drinks cold, so all the drinks that were given to us were left behind."
Bahia Principe Explore Tulum - Hyatt Inclusive Collection - All Inclusive
8/10 Good
"All inclusive could have much much better, 2 bedroom suite could have actually been 2 bedroom suite, and the mini fridge should have been a real mini bar, 2 sodas 2 beers and 2 waters for 4 adults and 1 child not a good set up."
Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive
10/10 Excellent
"Everyone and everything was excellent Pool are beautiful,the view it’s amazing The parks are good,the food was yummy Loved can’t wait to go back"
Catalonia Riviera Maya Resort and Spa All Inclusive
8/10 Good
"Very clean resort with many things to do. Room was very nice and air-conditioning worked great. We were upgraded to a bigger room for some reason I am not aware of but I did not complain. I always need a cool/cold room when sleeping and this definitely fit the bill. Deck was also nice too and was quite big. Restaurants were nice and clean. You definitely need to book all the restaurants in advance as they fill up quickly. The booking website could use some better work as it was hard to cancel and change reservations. Pools were nice and cleaned every morning. Beach was maintained as best as possible every morning given the bad seaweed season. The beach is not the best but you can snorkel and see many fish. On some days, there was no seaweed at all. Staff is very friendly and willing to help as much as possible. Bars were plentiful with a lot of seating. We didn't upgrade to the privileged status, but the selection was okay. Nightly shows were great and entertaining. Be sure to show up early. All in all in was a great resort. Not sure why there are so many negative reviews. I have been to over 30+ all-inclusive resorts throughout Central America and this was by no means in the bottom half of lower 75%. The only negative is how far it is from the airport; its about an hours drive from Cancun/airport. So if you are booking any excursions that are in Cancun or leave from Cancun, be prepared to spend at least an hour or 2 in the car."
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive
10/10 Excellent
"So many good things to say and people to shoutout but I can’t forget to personally say Carlos and Hadai are the best drink makers and entertainers. Julio is the best contact anyone could dream of on the resort and even helped me recover my lost phone. Camilla is also great and even though I didn’t buy what she sold she is so fun to talk to and persuasive. Maria and another gentleman (forgot his name) keep things very fun and interesting. I really wish I remembered his name because he is amazing from volleyball to water aerobics to the cycling tour. I typically don’t revisit places but this one will be a repeat for sure. I even started doing yoga out there for the first time in my life because Barbara is so fun and knowledgeable. My advice during the hot season is to eat, get some good drinks at the preferred lounge, then head to the beach club until about 3:30. The pools at the resort will pop off and games will begin after this so the resort will be the place to be after 4pm until dinner. I will say my girlfriend’s glasses went mysteriously missing but we don’t know how so I won’t blame the resort for that but definitely use your safe for all personal belongings."
Hilton Tulum Riviera Maya All-Inclusive Resort
8/10 Good
"We had a medical emergency at the hotel and the staff was great and acted quickly at getting us a doctor and continuously checked up on us. Thankful for their assistance. Hotel Was clean except for the shared bathrooms. People failed to flush, but that’s not really the staff but the visitors. Good was average. Would have appreciated authentic Mexican food, but was unable to locate any. The entertainment at night was good. Michael Jackson show Was exceptional. Over all a good experience, but could do little things to improve the experience."
Catalonia Royal Tulum Adults Only - All Inclusive
8/10 Good
"Tout les restaurants à la carte étaient décevant vraiment. Malheureusement le buffet était meilleure.. Beaucoup d’algue pour la période d’août Très petit resort, petite piscine … pour un séjour de 1 semaine, tu fais vite le tour… Ce n’est pas un 9/10, je donne à l’hôtel un 7.8/10 Tout le personnel était parfait et très accueillant"
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