ローレル ホテル

「My recent stay at the Holiday Inn & Suites in Virginia was okay, but there were a few areas that could use improvement. The staff was polite, but the overall service felt inconsistent, and some interactions didn’t meet the level of attentiveness I expected. Nothing was terrible, but the experience didn’t quite match the standard I’m used to from this brand. With a bit more focus on cleanliness of the room, communication and guest support, this location could really shine.」

「The staff was very nice. Breakfast had a good selection. Located near many restaurants, but very quiet.」

「The room was not clean. There were still fingerprints and food on the microwave. The stove top did not work, and I found hairs in my bed when I pulled the covers back. The only plus was the dual showerhead.」

「Staff was dusgusting. Didnt hsbe our room ready at 4 pm and saud they were going to get one ready. 39 minutes later no update on room. No place to sit in lobby to wait. So went out to dinner. When we came back they said rhey had no rrom avaiäable and cancelled our ressrvation. Would not stsy there if they paid me.」

「Room was clean ac worked great housekeeping were on point and friendly front desk was helpful」

「Really delicious breakfast, so many options and a lot of space to accommodate families. Room was really spacious and up to date, charging ports and full kitchen with appliances etc. Very comfy beds, loved our stay!」

「These are the best owner i know come show some love to These nice people」

「Everything ok」

「Bugs」

「Great housekeepers」

「Very quiet」

「Friendly staff」

「Not the cleanest, but not the worst. Found a small roach in the bathroom. Halls a tad smoky smelling. It was cheap and I got some sleep so it is what it is.」

「I have stayed at this property several times in recent travel. This time I had an experience with bugs in the room, not in the bed, but in the room. I am sure its hard with many travelers coming and going in a hotel, this will need to be addressed by the property owner. With that said, the staff and hotel manager were accomodating. I was tired and checked in late, I then found bugs in two of the 3rd floor rooms and had to be moved. The staff was extremely helpful and accomodating. Their quick...

「I can't speak for anybody else or any other review, but I'm speaking for the review that I personally had the one night that I stayed there. I recently stayed here during a late-night trip, checking in around 8:00 PM and leaving around 8:00 AM the next morning. Because my stay was so short, I didn’t have enough time to fully evaluate everything the property had to offer. The room was clean, and the staff were friendly, professional, and helpful. One of the biggest positives was the pricing. The...

「I’m actually going to an attorney. This property manager violated all kind of laws. My main complaint was the elevator was broken for EIGHT days. When checked into hotel requires ALL persons show ID if staying. They made a COPY of my Drivers License and his DISABLE MILITARY VETERAN IDENTIFICATION. I can understand possibly two nights but 8 days unacceptable. Guest stayed in the room 3 DAYS because he could NOT WALK up/ down three floors EVERY TIME we leave the room. This property is more like an...

「Not a ton of amenities but it’s been updated. Very clean. Good enough for one night after being at King’s Dominion all day. Would not do a long stay here but it’s fine for what we need. Slept great. Mattresses were comfortable.」

「We were welcomed warmly and checked in quickly. The accessible room was well appointed and had all the necessary equipment needed. The valet service was efficient and friendly. Our vehicle was waiting for us at the requested time.」