「Eventhough the location was not so good, all the staffs were very kind which made us very happy. And the meal's price of the restaurant was very cheap!
We enjoyed the swimming pool, either!」
「As the door lock was broken, the service took care of me as soon as I asked for a repair. Correspondence was good early.
It is better to think that service fees such as room service will be paid on the spot.」
「The staff are very friendly. There's cheap laundry service and they help you rent a scooter for a good price. There's a nice gym on the second floor. The rooms are not very modern and clean and are a bit dark. The neighborhood isn't the best as it's in Denpasar so expect a lot of traffic and local businesses nearby. 」
"We had a truly wonderful stay at Sheraton Bali Kuta Resort.
The housekeeping staff created beautiful towel art such as swans and other figures with kind messages on the bed — so amazing that we wanted to take photos to remember them!
At check-in, Mr. Oka, who speaks fluent Japanese, was very kind and helpful.
Every staff member we met — at the second-floor restaurant, by the pool, or even in the corridor — greeted us with warm smiles and made us feel so comfortable.
This stay gave us such special memories, and we would love to stay here again when we visit Bali in the future.
Thank you very much for the wonderful hospitality. We look forward to visiting again in the near future!"
"This was, without a doubt, the best hotel I have ever stayed at. The food was absolutely delicious, but what truly made my stay unforgettable was the warmth, kindness, and genuine smiles of the staff. They made me feel so welcome and cared for. I can’t wait to come back again — it’s a place I’ll remember forever."
