Find hotels near Ramayana Department Store, Denpasar from ￥1,685

"The room was not properly prepared or checked before our arrival. Basic amenities were not functioning—for example, the kettle was not working, and we had to call early in the morning to get it replaced. We had specifically reserved a deluxe balcony room. Additionally, we requested a room near the elevator due to my senior citizen mother, who has difficulty walking long distances. However, no such room was provided. Instead, we were given a downgraded room without a balcony. When we raised this issue and requested a refund for not being provided the booked room category, the hotel refused to process any refund. Overall, this was a disappointing experience due to poor room readiness, lack of consideration for special requests, and unsatisfactory resolution of the issue."

"Very clean and modern hotel. Staff very friendly. A little far away from Seminyak than we would have liked but not too far in the grab. Lovely pool but not much shade options. Breakfast is ok. They serve filter coffee but expensive charge for lattes or cappuccinos which I was shocked at for the standard of hotel. Some I’ve stayed in have that as part of the breakfast service. No signs or menus to say it was chargeable either. "

"Wouldn’t choose anything different next time"

"Breakfast was great. Difficult to get staff’s attention for coffee. Beach Bar has attentive staff and good drinks. Service on the beach was difficult. You have to find staff and flag them down; they do not proactively come around to check. They do not start serving until 11:00. Not great if you go to the beach before 10 and would like coffee or a juice. "

"Great location, very clean and modern"

"Clean quiet room, great breakfast, professional staff "

"Great for kidsnice resort good food "

"I had an amazing stay! The staff was very helpful, given that I arrived past midnight. The hotel was beautiful, the food was really good and so were the massages. Their location is the icing on the cake, walked for a little bit and was at the beach! Excellent in every way, will definitely come back! Terimakasi! "

"This is an absolutely beautiful and welcoming property. I have traveled all over the world and this hotel is about the best I have ever stayed at. The staff is wonderful, the town of Sanur is interesting, and the gardens at the hotel are gorgeous. It is the closest thing to paradise"