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"Everything and everyone was great!"

"The room is very spacious and this was perfect for 6nights stay in Niseko. Parking is also very large too. The breakfast and onsen was nice and overall it was a great stay. I wish the room was cleaned (changing sheets etc) for once or twice at least during the stay. The cleaners will only take the trash out and exchange the towels everyday.. "

"Ski in and Ski out is very convenient and you are one quick run from the larger Hilton lift to the top of the mountain. "

"Wonderful hotel with excellent, large well provisioned rooms. TVs connected to streaming services. True ski-in and out via magic carpet; helpful ski valet. Nice onsen, although indoor and smaller it was very private and not crowded. No convenience store on site to purchase basics but able to get drinks and make purchases at the bar. "

"Clean and spacious room. Nice onsen."

"The view was fantastic and the layout was perfect for winter sports."

"The staff are simply amazing "

"Great views!"

"From my suite and bathtub, I had a stunning mountain view. The room was beautiful, clean and comfortable. The staff were cordial and polite. Although, I do wish the staff showed more Japanese culture customer service toward information and concierge services. Being at a Ritz Carlton Reserve hotel, I think the sophistication and quality of the onsen, gym, spa and in-house skiwear boutique weren't up to par. Those areas felt like I was at a Marriott hotel instead of a Ritz Carlton Reserve."