Location is excellent. Close to all shopping areas, tourist attractions and transport hubs. Property is well kept. Staff are professional and helpful though some may not speak fluent English. Room is tidy and well equipped with all necessary facilities. Room size may be small but the layout is user ...
It's very near the Kobe World Hall, just 5 mins walk. If you are going to event there, this is a good hotel. And they also have shuttle buses to take hotel guests to Sannomiya station, which is very good.
The views from the hotel are great of Kobe, but the hotel is dated and it shows. There is nothing in the surrounding area for night life except the nearby hotel.
Welcoming hotel and good professional service. Good position in Hiroshima.
Great view from the ocean facing room. Amazing restaurant. The Kobe beef is life changing.
Veto clean, mattress nice & firm. Breakfast very good, not overwhelming but very good taste, nice bakery.
Very friendly and helpful staff. We accidentally left our luggage at Tokyo Station on our way to Kobe. The staffs at Hotel Okura helped us locate the luggage by contacting the lost and found department; and they even arranged to have our luggage shipped to our next destination. The hotel is conveniently ...
It is located very close to the public transportations especially a bus stop from the airport shuttles! This hotel is quite new and everything looks so clean. A front staff was very kind and helped me to find solutions for my sore throat!
Rooms are odd shapes but amenities are all in staff aren’t very friendly
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