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Senses Riviera Maya by Artisan Hotels - Gourmet All Inclusive - Adults only

4.0 star property
Adults-only beachfront hotel with an outdoor pool

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Senses Riviera Maya by Artisan Hotels - Gourmet All Inclusive - Adults only

Front of property
Honeymoon Suite, 1 King Bed, Ocean View | Premium bedding, free minibar, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; American cuisine
Outdoor pool, free cabanas, pool umbrellas
Lobby
Reviews
7.6

Good

Popular amenities

  • Pool
  • Hot TubHot TubHot Tub
  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
The price is ￥31,693
Price available on 2024/5/12

Check out the area

Map
QROO, Playa del Carmen
  • Popular LocationMaroma Beach1 min walk
  • Popular LocationParadise Beach1 min walk
  • Popular LocationPlaya Paraiso Golf Course18 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)29 min drive
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Room options

View all photos for Pool View Suite

Pool View Suite | Premium bedding, free minibar, in-room safe, desk

Pool View Suite

Highlights

Private indoor spa tub
Air conditioning
Free minibar items
Smart TV
Ceiling fan
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 100 sq m
  • Sleeps 2

View all photos for Honeymoon Suite, 1 King Bed, Ocean View

Honeymoon Suite, 1 King Bed, Ocean View | Premium bedding, free minibar, in-room safe, desk

Honeymoon Suite, 1 King Bed, Ocean View

Highlights

Separate dining area
Individually furnished
Individually decorated
Private plunge pool
Private indoor spa tub
Air conditioning
Dining table
Free minibar items
  • 110 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Suite

Smart TV

Ocean View Suite

Highlights

Private indoor spa tub
Air conditioning
Free minibar items
Smart TV
Ceiling fan
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 100 sq m
  • Ocean view
  • Sleeps 2

View all photos for Ocean Front Suite

Premium bedding, free minibar, in-room safe, desk

Ocean Front Suite

Highlights

Private plunge pool
Private indoor spa tub
Air conditioning
Free minibar items
Smart TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Located in Playa del Carmen, Senses Riviera Maya by Artisan Hotels - Gourmet All Inclusive - Adults only is next to a golf course and on the beach. Playa Paraiso Golf Course and El Camaleón Mayakoba Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Paradise Beach and Maroma Beach. Tres Rios Ecopark and Puerto Morelos Town Square are two other places to visit that come recommended. Looking to get your feet wet? Jet skiing, snorkeling and parasailing adventures can be found near the property.
Visit our Playa del Carmen travel guideOpens in a new window

What's nearby

  • Maroma Beach - 1 min walk
  • Paradise Beach - 1 min walk
  • Playa Paraiso Golf Course - 18 min walk
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 6 min drive
  • Tres Rios Ecopark - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • Cena Trattoria By el Faro - 4 min drive
  • Snake Bar At Iberostar Maya - 9 min drive
  • Restaurante el Tapatío - 5 min drive
  • Rhapsody Mixology Bar - 9 min drive
  • El Museo - 17 min walk

About this property

Senses Riviera Maya by Artisan Hotels - Gourmet All Inclusive - Adults only

Upscale all-inclusive hotel near Maroma Beach
Located close to Paradise Beach and Playa Paraiso Golf Course, Senses Riviera Maya by Artisan Hotels - Gourmet All Inclusive - Adults only provides free cooked-to-order breakfast, 18 holes of golf, and a poolside bar. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining, and kayaking. For some rest and relaxation, visit the 4 spa tubs. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a rooftop terrace and a garden.
Additional perks include:
  • An outdoor pool with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), concierge services, and tour/ticket assistance
  • A vending machine, an elevator, and outdoor furniture
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Senses Riviera Maya by Artisan Hotels - Gourmet All Inclusive - Adults only include comforts such as private indoor spa tubs and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the spacious rooms at the property.
Other amenities include:
  • Bathrooms with jetted tubs and rainfall showers
  • Smart TVs with cable channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 11:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • CavaBar
  • Cavamar
  • The Blend
  • The Blend Bar

Things to do

  • 18 holes of golf
  • 4 spa tubs
  • Arcade/game room
  • Billiards/pool table
  • Golf carts
  • Kayaking
  • Optional golf privileges
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Smooth flooring in room
  • Tile flooring in room

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • Smart TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.96 per accommodation, per night
  • Resort fee: USD 14 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 150 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Senses Riviera Maya Artisan Resort Playa del Carmen
Senses Riviera Maya Artisan Resort
Senses Riviera Maya Artisan Playa del Carmen
Senses Riviera Maya Artisan
Senses Riviera Maya By Artisan Playa Paraiso Mexico

Frequently asked questions

Does Senses Riviera Maya by Artisan Hotels - Gourmet All Inclusive - Adults only have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Senses Riviera Maya by Artisan Hotels - Gourmet All Inclusive - Adults only?

As of May 10, 2024, prices found for a 1-night stay for 2 adults at Senses Riviera Maya by Artisan Hotels - Gourmet All Inclusive - Adults only on May 12, 2024 start from ￥31,693, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Senses Riviera Maya by Artisan Hotels - Gourmet All Inclusive - Adults only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Senses Riviera Maya by Artisan Hotels - Gourmet All Inclusive - Adults only?

Self parking is free at this property.

What time is check-in at Senses Riviera Maya by Artisan Hotels - Gourmet All Inclusive - Adults only?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Senses Riviera Maya by Artisan Hotels - Gourmet All Inclusive - Adults only?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Senses Riviera Maya by Artisan Hotels - Gourmet All Inclusive - Adults only provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 150 per vehicle applies.

Are there all-inclusive benefits at Senses Riviera Maya by Artisan Hotels - Gourmet All Inclusive - Adults only?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking.

Where is Senses Riviera Maya by Artisan Hotels - Gourmet All Inclusive - Adults only located?

Located in Playa del Carmen, this beachfront hotel is next to a golf course, just steps from Maroma Beach and Paradise Beach. Playa Paraiso Golf Course and Tres Rios Ecopark are also within 9 mi (15 km).

Senses Riviera Maya by Artisan Hotels - Gourmet All Inclusive - Adults only Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 415 out of 1001 reviews" "
Rating 8 - Good. 236 out of 1001 reviews" "
Rating 6 - Okay. 163 out of 1001 reviews" "
Rating 4 - Poor. 75 out of 1001 reviews" "
Rating 2 - Terrible. 112 out of 1001 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Fabiola, Leominster

Traveled with partner
Liked: Staff & service
Definitely has potential but it did not meet standards, compared to other all inclusive resort we’ve stayed at. Senses only has one restaurant and one snack bar. We spent a full week there, and ate the same food every day. The dining option for an all inclusive was way too limited. Another issue we had was the towels were stained. Every single towels that they gave us, down to the robes were stained. We also had to ask them several times to change our sheets. The pros were definitely their amazing staff, specifically the dining and snack bar staff. The front desk staff were also great! The room was also as advertised; the view was absolutely breathtaking.
Stayed 7 nights in Apr 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful room with ocean view. The resort was very quiet & relaxing. The staff was helpful and pleasant. The food and drinks were good too.
Stayed 3 nights in Apr 2024

8/10 Good

Allison

Traveled with partner
Liked: Cleanliness, staff & service
We had a great stay! The hotel room itself was a bit shabby but I felt like we got what we paid for (a little shabby in exchange for a cheaper hotel). It was nice and quiet, the room was giant and the food was great, and the view was unbeatable! I could list a bunch of things in the room that needed repair, but honestly, that didn't bother us too much! Lower your expectations a bit and you'll have no problems IMO. I would book here again :)
Stayed 7 nights in Apr 2024

6/10 Okay

Chad G

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

2/10 Terrible

Ahmad-Soheil

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Couldn’t get breakfast because “chef was not in today”. Got locked out of the room because they had expired the room key access. The hot tub wasn’t functioning properly. No gym. No sand beach, forced to walk over to other hotels in order to access beach. Servers not friendly attitude. Was asked to pay if wanted to stay in room an extra hour after checkout as we had to wait for transportation. They refused to serve me a single ginger ale drink a few minutes after checkout and wanted to charge me. Really long wait times on ordering food which is supposedly “all inclusive” but very limited and unfriendly service.
Stayed 9 nights in Apr 2024

8/10 Good

Laquinta, Forth Worth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had an amazing time here . The only thing is they only have one restaurant . No bars . I thought it was more options .. this is a place of just peace and relaxation . I went for my birthday so I had to leave the resort for fun ..They will call for transportation . I paid 33 usd to go to playa del Carmen which is an Amazing place to shop / entertainment . For night life it was 40 usd . This is all one way . Not round trip . The customer service is amazing , fun and helpful . This will be a place for a couple retreat . Not for singles lol . Overall I was completely satisfied . I would definetly go again but in a relationship .. My room was perfect . I had the ocean view 😊
Stayed 3 nights in Apr 2024

6/10 Okay

Raven

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Apr 2024

6/10 Okay

Renasia

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Need to update property
Stayed 4 nights in Feb 2024

10/10 Excellent

garett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time here. View was incredible. Food was excellent and the staff went above and beyond to make our stay comfortable. Highly recommend this resort if you want a quiet relaxing time. Only negative thing in our opinion is there was no ATM on site. But that gave us an opportunity to go check out 5th Ave in playa del Carmen.
Stayed 4 nights in Apr 2024

6/10 Okay

Brandi Nichole

Traveled with group
Liked: Cleanliness, staff & service
Overall we had a good time. I wish the food was a little better but it wasn’t too bad.
Stayed 4 nights in Apr 2024