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BlueBay Grand Esmeralda All Inclusive

4.0 star property
Stylish property on the shore with 3 outdoor swimming pools

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for BlueBay Grand Esmeralda All Inclusive

3 outdoor pools
4 bars/lounges, poolside bar
Deluxe Room, Garden View | Free minibar, in-room safe, blackout drapes, iron/ironing board
5 restaurants, breakfast served
Lobby sitting area
Reviews
6.6

Popular amenities

  • Restaurant
  • All inclusive
  • Pool
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Breakfast includedBreakfast includedBreakfast included

Explore the area

Map
77710, QROO, Playa del Carmen, Carretera Federal Chetumal, Puerto Juarez Km. 300
  • Popular LocationTres Rios Ecopark7 min drive
  • Popular LocationEl Camaleón Mayakoba Golf Course7 min drive
  • Popular LocationMaroma Beach12 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)42 min drive

Most relevant reviews

ExperimentalCarousel

4/10 Poor

I booked 5 months in advance and got 2 rooms side by side so my kids could be next door and they accommodated so for tha...
ricardo
Jun 4, 2024
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Room options

View all photos for Suite, 1 King Bed, Jetted Tub (Emerald)

View from room

Suite, 1 King Bed, Jetted Tub (Emerald)

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Day bed
Blackout drapes/curtains
Ceiling fan
Jetted bathtub
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Pool Access, Garden View (Emerald)

Suite, Pool Access, Garden View (Emerald) | Free minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Pool Access, Garden View (Emerald)

8.9/10 Excellent

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Day bed
Blackout drapes/curtains
Ceiling fan
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Partial Ocean View

Deluxe Room, Partial Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Partial Ocean View

7.2/10 Good

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 35.0 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Ocean View

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Garden View

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Playa del Carmen

BlueBay Grand Esmeralda All Inclusive is located in Riviera Maya, a neighborhood in Playa del Carmen, and is near theme parks and on the beach. El Camaleón Mayakoba Golf Course and Gran Coyote Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Mamitas Beach. Traveling with kids? Don't miss Xplor Theme Park. Discover the area's water adventures with scuba diving, snorkeling, and water skiing nearby, or enjoy the great outdoors with hiking/biking trails.
Visit our Playa del Carmen travel guideOpens in a new window

What's nearby

  • Tres Rios Ecopark - 7 min drive
  • El Camaleón Mayakoba Golf Course - 7 min drive
  • Gran Coyote Golf - 9 min drive
  • Maroma Beach - 12 min drive
  • Quinta Avenida - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • Jaal-Ha - 8 min walk
  • El Charro - 8 min drive
  • Black & White - 1 min walk
  • Bar Columpios - 19 min walk
  • Beach Bar - 6 min walk

About this property

BlueBay Grand Esmeralda All Inclusive

Upscale all-inclusive property near El Camaleón Mayakoba Golf Course
Located close to Gran Coyote Golf and Maroma Beach, BlueBay Grand Esmeralda All Inclusive provides a free breakfast buffet, a poolside bar, and a grocery/convenience store. With a white sand beach, sun loungers, and windsurfing, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna or spa tub, and indulge in a body scrub, reflexology, or a body wrap. Be sure to enjoy a meal at any of the 5 on-site restaurants. The gym offers fitness classes and yoga classes; other things to do include rowing/canoeing, kayaking, and sailing. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and shopping on site.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool
  • Free self parking
  • 2 outdoor tennis courts, wedding services, and concierge services
  • Luggage storage, a 24-hour front desk, and a porter/bellhop
Room features
All 979 rooms offer comforts such as air conditioning and free stocked minibars, as well as thoughtful touches like free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Balconies or patios, ceiling fans, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Kayaking
  • Personal motorized watercraft
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Shopping
  • Spa tub
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • 8 buildings
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

Outdoor space

  • Balcony/patio

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Bay Blue Grand Esmeralda
Blue Bay All Inclusive
Blue Bay Esmeralda Grand
Blue Bay Grand Esmeralda All Inclusive Playa del Carmen
Blue Bay Grand Esmeralda Playa del Carmen
Blue Grand
Blue Grand Bay Esmeralda
Esmeralda Blue Bay
Grand Blue Bay Esmeralda
Grand Esmeralda Blue Bay
Blue Bay Grand Esmeralda All Inclusive All-inclusive property
Blue Bay Grand Esmeralda All Inclusive
BlueBay Grand Esmeralda All Inclusive Playa del Carmen
BlueBay Grand Esmeralda All Inclusive All-inclusive property

Frequently asked questions

Does BlueBay Grand Esmeralda All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at BlueBay Grand Esmeralda All Inclusive?

As of Jun 6, 2024, prices found for a 1-night stay for 2 adults at BlueBay Grand Esmeralda All Inclusive on Jun 16, 2024 start from ￥32,928, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is BlueBay Grand Esmeralda All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at BlueBay Grand Esmeralda All Inclusive?

Self parking is free at this property.

What time is check-in at BlueBay Grand Esmeralda All Inclusive?

Check-in start time: 3 PM; Check-in end time: 1:00 AM.

What time is check-out at BlueBay Grand Esmeralda All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at BlueBay Grand Esmeralda All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is BlueBay Grand Esmeralda All Inclusive located?

This Riviera Maya property is on the beach, 1.9 mi (3.1 km) from El Camaleón Mayakoba Golf Course, and within 6 mi (10 km) of Gran Coyote Golf and Maroma Beach. Quinta Avenida and Mamitas Beach are also within 9 mi (15 km).

BlueBay Grand Esmeralda All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 259 out of 1039 reviews" "
Rating 8 - Good. 230 out of 1039 reviews" "
Rating 6 - Okay. 208 out of 1039 reviews" "
Rating 4 - Poor. 163 out of 1039 reviews" "
Rating 2 - Terrible. 179 out of 1039 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

ricardo

Traveled with family
Disliked: Staff & service, amenities
I booked 5 months in advance and got 2 rooms side by side so my kids could be next door and they accommodated so for that, thank you. Now, I ordered room service on 3 occasions and it never came. I left notes to leave 2 additional beers in fridge and never got it. The pool closes at 7pm and there was still 1hr and 1/2 of daylight and sun and humidity but nowhere to cool off because the pool which wasn’t over 3 1/2 feet deep was closed by 7. The buffet set up is a disaster with people arguing because there’s no starting point. The omelet grill was located in the middle of the buffet so it just crowded in ever direction and you didn’t even know what you were in line for or where the line began. Took me almost 25 min to get an omelet and for them to say that they were out of ham. This place has great potential but it just feels like the staff has already checked out. I won’t be staying here anymore. Oh and I went to dinner buffet with a nice loose tank top but was told I needed a shirt with sleeves. But all the ladies were in spaghetti straps with just a string covering up and they were good to come in. Mind you the host was a female.
Stayed 4 nights in May 2024

8/10 Good

crystal

Traveled with group
Liked: Cleanliness, property conditions & facilities
Food was not very good and no mexican food was available during our time there.
Stayed 3 nights in May 2024

6/10 Okay

Bernice

Disliked: Staff & service, property conditions & facilities
It’s a nice resort but next day your there they want to offer you a bunch of packs for traveling and try to make you pay some money every month people don’t do any of this is a scam
Stayed 5 nights in May 2024

2/10 Terrible

Shawn, Apex

Disliked: Cleanliness, staff & service
Stayed 8 nights in May 2024

8/10 Good

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is huge. Has multiple restaurants, pools and bars. I arrived on 5/26 and expected kids to be running all over the place since it is a family friendly resort. Children were not in the way. They actually have a nice kid club. There was never a line for drinks. The buffet near the lobby called the festival fills quickly but there is another one in the Tulum building that is easier to access. There Italian restaurant was my favorite restaurant but there's also a steakhouse, seafood and French restaurant. The beach was nothing to write home about but it wasn't awful. There was lots of entertainment as well. Again everything I've mentioned was included at no additional cost. Plus I don't believe any other resort can beat their price in the area for the quality provided. The only thing I didn't care for was that the golf carts would sometimes drive by and not offer rides. That could be a problem depending on your building location and mobility. I absolutely loved my stay.
Stayed 3 nights in May 2024

8/10 Good

Kimberly

Liked: Staff & service, amenities, property conditions & facilities
I spent a week at blue bay grand Esmeralda in Playa Del Carmen. The resort had plenty of food options which were satisfying. Being a large busy resort patience is a virtue with the beach bar and front desk. The staff do their best with the volume of guests but you are required to wait for things at times. The doors to the rooms had gaps on the top which was affected the ac in the room. Luis at the swing bar was lovely and always had the group smiling and laughing. The photographer Gerardo was amazing is capturing special moments. Alex at the pool for entertainment was a ray of sunshine and I enjoyed his poolside Zumba classes. The pool could use some extra cleaning with the size of it and the amount of people (kids). The beach was not swimmable with a massive amount of smelly seaweed and sand fleas. The beaches at the next resort is much better maintained and this was a much cleaner place to swim in the ocean. The entertainment and beach parties were always great! I enjoyed morning smoothies at the beachside buffet. All in all good bang for your buck and I would consider returning - especially after the renovations are completed. Pool renovation or an adults only pool should be considered since this is a mostly younger crowd and not everyone loves swimming with kids. Thank you BlueBay for having me! Kim from Canada!
Stayed 6 nights in May 2024

6/10 Okay

Lanaisha

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This was my 5th time in Mexico and this resort wasn’t the greatest. The beach was terrible and smelled bad. The resort was large so there was lots of walking. There were workers with carts to drive people around but it was impossible to get one without a long wait making us almost late for our a la carte. The resort entertainment was almost non-existent at the pool during the day. The a/c in our room was not functional. We asked concierge to send someone to check multiple times. After a maintenance guy finally came, he claimed that it was working fine but we didn’t feel a difference.
Stayed 3 nights in May 2024

8/10 Good

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large resort, a lot of activities for everyone. Staff is very friendly. Downfall is that there were a lot of seaweed on the beach. I only was able to swim in the ocean in the last three days out of ten. A lot of people enjoyed using the pool.
Stayed 10 nights in May 2024

8/10 Good

Samantha Nicole Weasel

Liked: Cleanliness, staff & service
Stayed 9 nights in May 2024

4/10 Poor

Sean

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No AC in dining areas- way to hot Speciality restaurants need serious improvements in the food quality and flavour department. Buffet was best and that was pushing to 2 star.
Stayed 10 nights in May 2024