Find hotels in Pilgrims Hatch, Brentwood

"We stayed here for a week in April and everything was exceptional. Friendly staff, our room was clean, comfortable and convenient, and the coffee cafe downstairs was super fun. We were a few minutes from London Bridge, and quick walk over the bridge to Borough Market. Very close to pubs, restaurants and transit. Loved that the area was quiet yet close rnough to wherever we needed to go."

"Great location, really helpful staff"

"Loud air conditioning in room, couldn't be turned off"

"Excellent modern hotel, well located in Shoreditch. The staff are very friendly and helpful."

"Consider staying elsewhere! The first room was in very poor condition with a mouldy smell. Bathroom, furnishings & carpet dirty. 2nd room no better. Manager offered us our money back to find ourselves another hotel but we took 3rd room although this was only slightly better as no other rooms apparently available. After complaining, we were told hotel undergoing refurbishment. Reception staff not helpful. Prosecco offered but not delivered to room so had to request this the next day. Photographs were taken to prove condition of room. There were large Rentokil vermin trap boxes in breakfast restaurant seating area. On our last morning toilet would not flush and water filled to the top of the bowl. Breakfast selection was good. We had stayed before and were happy to return but this stay was not acceptable. After email complaint the offer of a room upgrade on a returning stay would certainly not encourage us to return nor recommend this hotel to any others to stay at this hotel. It has a great location but our standard room fell far short of being anywhere near acceptable standard. Extremely disappointing!"

"I didn't like that the price didn't include breakfast. I also did not get the same price break as our friends, who booked at the same time. Quite a discrepancy!"

"Best "

"Lovely staff and stay. Food was incredible."

"Quite a good deal to visit the Excel Exhibition centre with a FREE ferry to Canary Wharf. The staff changed my bunk to a bottom bunk. Then I had a really nice bath as ai am not a shower person. My companion was an American Magician/Comedian who is touring Europe to get away from TRUMP. The water view from the window was an added bonus. A local map might have been useful but the Tesco express and bus stop close by was very useful."