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citizenM London Bankside

4.0 star property
Hotel with a restaurant, 6-minute walk to Tate Modern

Choose dates to view prices

Photo gallery for citizenM London Bankside

Garden
King Room | Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Lobby sitting area
Meeting facility
Experience the vibrant atmosphere of citizenM London Bankside, where modern comfort meets art and culture. Begin your day with a meal at canteenM, then explore Borough Market and London Bridge. Stay connected with in-room WiFi or get work done at the 24-hour business center.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is ￥22,617
￥27,140 total
includes taxes & fees
Nov 16 - Nov 17

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for King Room

King Room | Premium bedding, pillowtop beds, in-room safe, desk

King Room

9.0 out of 10
Wonderful
(174 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Hair dryer
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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￥11,879 total
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Nov 16 - Nov 17
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About the neighborhood

Map
SE1 0NZ, England, London, 20 Lavington Street, Surrey House

What's nearby

  • The Shard - 10 min walk - 0.9 km
  • London Bridge - 12 min walk - 1.0 km
  • St. Paul's Cathedral - 14 min walk - 1.2 km
  • London Eye - 3 min drive - 1.7 km
  • Tower of London - 5 min drive - 2.3 km

Getting around

  • Southwark Underground Station - 7 min walk
  • London Bridge Station - 11 min walk
  • Heathrow Airport (LHR) - 54 min drive

Restaurants

  • ‪LEON - ‬3 min walk
  • ‪itsu - ‬1 min walk
  • ‪The Distillery Bar - ‬3 min walk
  • ‪Joe & the Juice - ‬1 min walk
  • ‪Uncommon - ‬3 min walk

About this property

citizenM London Bankside

Upscale boutique hotel near Tate Modern
Located close to Borough Market and London Bridge, citizenM London Bankside provides a coffee shop/cafe, a bar, and a 24-hour business center. Be sure to enjoy a meal at canteenM, the on-site restaurant. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A TV in the lobby, multilingual staff, and smoke-free premises
  • A 24-hour front desk, coffee/tea in the lobby, and 7 meeting rooms
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 192 rooms boast comforts such as premium bedding and iPads, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch Smart TVs with cable channels
  • Wardrobes/closets, refrigerators, and heating

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￥21,690 total
includes taxes & fees
Nov 9 - Nov 10
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • cloudM

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out fee: GBP 29 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 136.0572.29
This property accepts credit/debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after midnight.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citizenm
Citizenm Bankside
Citizenm Bankside Hotel
Citizenm Bankside Hotel London
Citizenm London Bankside
London Bankside Citizenm
CitizenM London Bankside England
citizenM London Bankside Hotel
citizenM London Bankside Hotel
citizenM London Bankside London
citizenM London Bankside Hotel London

Frequently asked questions

Is citizenM London Bankside pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM London Bankside?

As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at citizenM London Bankside on Nov 16, 2025 start from ￥22,617, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM London Bankside?

CitizenM London Bankside doesn't offer parking.

What time is check-in at citizenM London Bankside?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM London Bankside?

Check-out is at 11 AM. Late check-out is available for GBP 29 (subject to availability).

Where is citizenM London Bankside located?

Located in London City Centre, this boutique hotel is within a 10-minute walk of Tate Modern and Borough Market. The Shard and London Bridge are also within 15 minutes. Southwark Underground Station is 7 minutes by foot and Borough Underground Station is 8 minutes.

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citizenM London Bankside Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 704 out of 1017 reviews
Rating 8 - Good. 215 out of 1017 reviews
Rating 6 - Okay. 58 out of 1017 reviews
Rating 4 - Poor. 20 out of 1017 reviews
Rating 2 - Terrible. 20 out of 1017 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tanner

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for cost, unique design
Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel!
Stayed 3 nights in May 2025

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, clean and at a decent price
Stayed 1 night in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was scary and only one working. Shower had a leak above shower head. Drawer under bed was great for storage. Walking to Borough market was great.
Stayed 2 nights in Sep 2025

6/10 Okay

Sheng

Liked: Cleanliness, amenities
The room was fine and had some cool tech controls, but it was too small—no coffee machine, no water cup, just a bed and a bathroom.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kim Liew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stylish and comfortable in heart of Bankside

Stylish and comfortable hotel on the heart of Bankside. Bedroom was small but well thought out with big comfy bed and completely soundproofed. Would higghly recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s so cozy, great staff and the bar with its food was lovely.
Stayed 1 night in Feb 2025

8/10 Good

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff - was able to check in early
Stayed 2 nights in Apr 2025

10/10 Excellent

GABRIEL C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice. Only just one issue: not easy to find a parking lot close by
Stayed 1 night in Aug 2025

8/10 Good

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very unique, hotel, artsy and hipster, urban professional vibe, comfortable beds. Everything works with an iPad very futuristic and design. If you have issues with electronic technology, recommend going somewhere else.
Stayed 1 night in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All ways great apart from the mattress which seemed to have a bit of a dent where people sit on the edge of the bed. Channel 4 was missing in the tv channels.
Stayed 2 nights in Sep 2025

2/10 Terrible

Olubukola

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room is a cramped box in a low budget hostel masquerading as a modern, chic hotel. They're getting by on vibes and advertising, and I won't be falling for it again. I was so irritated by the low quality stay, I actually left after the first night (booked for two) to book a stay at a nearby hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly and the location was great!
Stayed 5 nights in Dec 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CitizenM hotel, awesome hotel and fantastic staff

Fantastic location for quickly getting into central London. Great bars and cafes nearby and walking distances to St Paul’s, Tate Gallery, The Globe, Shard and Borough Market to name a few. The hotel and staff was excellent and fantastic friendly service even at 11pm at night for a delicious homemade pizza.. Well done CitizenM we will book again for sure
Stayed 2 nights in Jul 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay in London

Great, modern hotel. For a European hotel, the bed was AMAZING. Very big and comfortable room. Would stay again.
Stayed 2 nights in Apr 2025

8/10 Good

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, staff very helpful. Left our previously booked accommodation to come here, shared a king size bed with my cousin and was still a massive upgrade. Facilities clean, aircon room, great technology and amenities. Only downsides were aircon on lowest temp and highest speed didn’t really cool down the room enough, and unfortunately the elevator broke on our last day which is not the property’s fault, but we did have to drag our luggage down 5 flights of stairs.
Stayed 2 nights in Jul 2025

10/10 Excellent

simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Was very clean and in a great location. Would definitely stay again!
Stayed 6 nights in Oct 2024

10/10 Excellent

Duc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a convenient location, close to many great tourist sites. On the weekends, there is not much open around the area in terms of food. But aside from that - we highly recommend this hotel and location, especially for the room size, comfort and staff. All of the staff were excellent, extremely knowledgeable, efficient and helpful. Thank you for a wonderful stay!!
Stayed 2 nights in May 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Great value stay in a good location with a really comfy bed. Would definitely ise it angain for a short stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Cristian Ionut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice interior design
Stayed 1 night in Jan 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room small but clean and had everything we needed. Really convenient location. Would stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location for art lovers Tate modern museum and foodies Borough Markets. Hotel was relaxed, clean, modern and staff friendly and helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Vikash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2025