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"Amazing service! The staff were incredibly nice and attentive throughout my stay. Every interaction felt warm and genuine, and they went out of their way to make sure we had everything we needed. Highly recommend!"

"The breakfast was excellent, the customer service was top notch from the movement I checked in to trident to checkout the whole experience was very smooth. Overall excellent service. "

"I have stayed at this hotel many times. Suitability situated centrally, easy to get to all the tourist sites. Available taxis a close to the metro and railway stations.The staff at the hotel were welcoming. Our check in was smooth and quick. It would have been better if they do the necessary paperwork for both our booking on our first visit. This will save time on our second checkin. The housekeeping staff was always pleasant. The room was clean. The breakfast has limited variety but always fresh with options to meet your special diet needs. The food at their restaurant was always fresh and tasty. We were never disappointed with any of our choices at the restaurant. It must be noted that hotel guests enjoy at discounted rate at the in house restaurant. The staff are attentive and assist guest with local travels by arranging taxis. A special thank you to Luke for always being ready help with a smile. A big thank you to Vikas Parab who resolved minor issues professionally. I would recommend this hotel to anyone who want to be in central Mumbai"

"The staff were the best I have ever come across. They were friendly, courteous and helpful. The rooms were spacious and the food was delicious. "

"It doesn’t meet my criteria "

"Very clean and spacious room, very comfortable bad and bathroom. The staff were beyond nice, both in front desk and in the dining room. Will surely come back! "

"Clean room with welcome snacks. Nice breakfast options. Good staff. "

"The staff were amazing from check in to departure. All our requests were fulfilled without any delays, the care and generosity towards my daughter was superb"

"Impeccable service and hospitality, great room and amenities. I really enjoyed my spa treatment and all of the food."