Find hotels near Parkhall Country Park, Stoke-on-Trent from ￥7,582

"Clean room, pleasant staff, decdng breakfast "

"The location and accommodation was superb, a perfect venue for our Christmas Murder Mystery themed 70th birthday celebration. The panelled walls, four poster beds, and quirky layout of stairs-cases and so many different rooms kept adults and children intrigued. We had a chef cooking for our party who valued the fully equipped kitchen. The owner John responded to every query quickly and effectively and the housekeeper and security/ maintenance guy were very helpful both prior to our stay ( allowing visits and answering queries) and actually on the day ensuring everything was ready for us, including making sure the whole house had a festive feel. "

"Everything that you need for a short stay excellent facilities dont recommend the food, Rooms are very outdated, Very accommating, great friendly staff , nothing was too much trouble Would definitely stay again "

"Had some additional requirements on checking into the room. The young lady behind the desk (name begins with D) was so helpful and solved our problems with kindness an compassion"

"The evening receptionist was lovely, friendly and very helpful. The bed was comfortable, the en suite was clean, there was a portable heater when it got a little cold at night. On the first night of my stay the single room I was given did not have a kettle so the receptionist changed it for a room with a kettle at no extra charge to me."

"Real easy freindly check in. Rooms are clean and adequately appointed. It was a spacious double room, with generous size bathroom with bath tub. Its nice to have iron, ironing board, trouser press, hairdryer and fan. Unfortunately the pillows are a bit inadequate. Provided with 3 very flat, very warn pillows for a double room for two people. We put up with this as it'd been a long day and couldn't be bothered to go to reception. Im sure they would have sorted thisbout if we'd asked. Also the shower (which mixer looks to have been recently replaced) was very temperamental. Basically a lot of fiddling to get a usable temperature, the finest adjustment being either very cold or scolding hot. Overall for a 2 star hotel at the price we paid a reasonable stay and somewhere we would stay again for affordable hassle free accommodation. "

"Worst experience ever! Host was so bad, wouldn’t communicate. We had to chance for the access details. We traveled over 3 hours to turn up after a day at Alton towers around 7.30pm to find the access details were wrong. After chasing for the correct ones we found that the property wasn’t what we paid for. We had 3 adults and 7 children (10people) and there were only 2 double beds and a single to sleep 5. The property was a lovely house but not listed as only having space for 5 people to sleep. We called the host, no reply! Called customer services to have them put the phone down on me and then after having to call again I was told that they had spoken to the host and she had been very angry and swearing a lot on the phone. After that we did not feel comfortable staying at the house also we didn’t have enough space or any blankets / bedding etc to just make do for the night anyway. We had to find a travel lodge and travel another 30 minutes at night and pay again to stay there with young kids. The company and the host didn’t care at all that they had cause so much upset and stress when it was meant to be a nice night stay before going back to Alton towers the next day. I think it’s disgusting that they had no problem making mine and my friends children be upset and scared. Very disappointing! Horrible service! No good costumer service to find a solution when it all goes wrong, which this really did!We are now out of pocket and still waiting for a refund! "

"This property was well maintained. Alice was very helpful with checking in and also replied promptly for any questions. Will definitely stay here again when I am in the Stoke-on-Trent area."

"Very early days for this establishment. Very friendly and pleasant staff, who really try to please. Great curry on our first night, however very limited choice for our non-curry lover, so had to find alternative dining options. We found that the Windmill was lovely, and only a couple of miles down the road! Somewhere to hang your clothes in the rooms would be useful. Great, large, hot shower. Breakfast each morning set us up for the day. It will be a lovely place once the teething problems have been resolved. Would revisit."