「We stayed in a studio suite and the room was brilliant, literally had everything you need in the kitchenette. Clever TV unit for watching in bed or from the sofas. Breakfast was included and plentiful. Happily stay again.」
「Nice size room and comfortable bed. Basic coffee/tea options. Room window was right next to the train tracks of the station, alarmingly, but the sound outside was no issue.
Inside the room the aircon made a constant humming noise and could not be turned off even with assistance. Also got woken up earlier than intended by the cleaning staff repeatedly opening the very squeaky door of the stock cupboard outside our door.」
「Bed was very comfy, all very clean, shower was wonderful
The only slight criticism is that you have to go past the gym to get to the elevators and it smelled really badly of sweat in that area」
「Great service as always. We dine here and have drinks quite often however this time it was for my birthday. Receptionist was kind enough to offer early check (at a cost) which is fine as it was nearly 3 hours before the usual check in, so that the room could be decorated. Room was clean and spacious, again room service staff were excellent. 」
「The tipping point for good customer service, was ordering Uber eats, and I waited for almost an hour, and the staff calling the pizza place, and notifying me when it finally got there, an hour and 1/2 later. The place was clean, amenities were there, they have a bar and restaurant on-site. It looks refurbished, the only slight problem was the shower was a bit lukewarm, but iti might have been because I was at the end of hallway
They also have an elevator, which is another bonus 」
「The whole atmosphere was wonderful. The rooms were lovely and the most comfortable bed and nights sleep. Breakfast was nice, I highly recommend The Toby Royal!」
「Really good hotel, coffee in room good, staff were nice. Car park was difficult with a 5pm arrival as the gym is packed, breakfast was good, no safe in room not great for leaving laptop」
「Good location and comfortable rooms with everything you need. Our bedroom was on the small side and no twins available if you are booking for siblings or anyone needing separate beds. 」
「Excellent hotel with friendly, polite and helpful staff. Rooms as described, spacious clean with a lovely designed ensuite . Biggest plus was the swimming pool with sauna, whirlpool etc , very clean and large.
Overall a great stay and we will definitely return in the future.」