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Sheraton Miyako Hotel Osaka

Photo gallery for Sheraton Miyako Hotel Osaka

Primary image
Indoor pool, open 8 AM to 9 PM, lifeguards on site
Indoor pool, open 8 AM to 9 PM, lifeguards on site
Indoor pool, open 8 AM to 9 PM, lifeguards on site
Hypo-allergenic bedding, down comforters, minibar, in-room safe

Overview of Sheraton Miyako Hotel Osaka

Sheraton Miyako Hotel Osaka

4.0 star property

4.2/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
543-0001, Osaka-fu, Osaka, 6-1-55 Uehommachi, Tennoji-ku

Explore the area

  • Popular LocationKuromon Ichiba Market16 min walk
  • Popular LocationShitennoji Temple18 min walk
  • Popular LocationNipponbashi20 min walk
  • AirportOsaka (ITM-Itami)26 min drive

Choose dates to view prices

About this area

Osaka

Located in Minami neighborhood, Sheraton Miyako Hotel Osaka is connected to a rail/subway station. Port of Osaka is worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Tennoji Zoo and Osaka Aquarium Kaiyukan. Check out an event or a game at Kyocera Dome Osaka, and consider making time for Universal Studios Japan, a top attraction not to be missed. Guests appreciate the hotel's convenience to public transportation: Tanimachi 9-chome Station is 6 minutes by foot and Tsurahashi Station is 12 minutes.
Visit our Osaka travel guideOpens in a new window
Map

What's nearby

  • Ikukunitama Shrine - 10 min walk
  • Kuromon Ichiba Market - 16 min walk
  • Shitennoji Temple - 18 min walk
  • Nipponbashi - 20 min walk
  • Korea Town - 6 min drive

Getting around

  • Osaka Uehommachi Station - 6 min walk
  • Tanimachi 9-chome Station - 6 min walk
  • Itami Airport (ITM) - 27 min drive

About this property

Sheraton Miyako Hotel Osaka

Hotel connected to a shopping center in Minami with 5 restaurants
This hotel features 5 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a sauna. Housekeeping is available on request.
Sheraton Miyako Hotel Osaka offers 578 air-conditioned accommodations with minibars and safes. Beds feature down comforters. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

This Osaka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 12 years old are not allowed in the swimming pool.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open daily.

Languages spoken

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered self parking on site (JPY 1000.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 3000 for adults and JPY 1500 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Restaurant & Lounge eu
  • Bar eu
  • Chinese Restaurant Shisen
  • Uemachi
  • Top of Miyako

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Lifeguards on site
  • Sauna
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Computer station
  • Conference space (581 square feet)
  • Meeting rooms

Outdoors

  • Lifeguards on site

Spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

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Osaka
Osaka
Minami
Minami
Business friendly
Business friendly
Pool
Pool
Guest rating 4+
Guest rating 4+
4 star
4 star
Hotel
Hotel
Free WiFi
Free WiFi

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast rate plan for children age 4-11; additional fees of JPY 1300 per child, per night apply and are collected at the property.
For the comfort of guests using the public bathing areas, Sheraton Miyako Hotel Osaka does not permit guests with visible tattoos to use the facilities.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding
Rollaway/extra beds are available for JPY 5000 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 3000 for adults and JPY 1500 for children (approximately)
  • Covered self parking fee: JPY 1000.00 per night (in/out privileges)
  • Rollaway bed fee: JPY 5000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 9 PM
One child 5 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 12 years old are not allowed in the swimming pool

Property is also known as

Hotel Miyako Osaka
Miyako Sheraton Hotel Osaka
Miyako Sheraton Osaka
Osaka Miyako Sheraton
Sheraton Miyako Hotel Osaka
Sheraton Miyako Osaka
Sheraton Miyako Osaka Hotel
Sheraton Osaka Hotel
Sheraton Osaka Miyako
Sheraton Osaka Miyako Hotel
Sheraton Miyako Hotel
Sheraton Miyako
Sheraton Osaka
Osaka Sheraton
Sheraton Miyako Osaka Osaka
Sheraton Miyako Hotel Osaka Hotel
Sheraton Miyako Hotel Osaka Osaka
Sheraton Miyako Hotel Osaka Hotel Osaka

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 419 out of 992 reviews
5 - Excellent 42%
Rating 4 - Good. 416 out of 992 reviews
4 - Good 42%
Rating 3 - Okay. 108 out of 992 reviews
3 - Okay 11%
Rating 2 - Poor. 38 out of 992 reviews
2 - Poor 4%
Rating 1 - Terrible. 11 out of 992 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

4.0/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and friendly staff!
Stayed 3 nights in Apr 2022

5/5 Excellent

Stayed 3 nights in Dec 2021

5/5 Excellent

Stayed 15 nights in Feb 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location just above train station, easy to go anywhere; there is shuttle bus from/to Kansai airport; overall it’s very good experience.
Stayed 1 night in Jan 2020

3/5 Okay

Traveled with family
Liked: Cleanliness
Disappointing Stay
We stayed in Sheraton Miyako Osaka a few years back and were quite impressed with the service, room and location. However, this time round, we stayed here on two occasions over 2 consecutive weeks and were disappointed. The staff were no longer as helpful or friendly. No one was there to help me with our big luggages, despite me having a young toddler with me. I also noticed they separated the locals and the Chinese in the morning breakfast restaurant. All Chinese were assigned to tables at far back and the staff were not prompt in clearing our used plates and cutlery. Food were not topped up promptly at the buffet line. And the room was old and didn’t seem to be a renovated one. It was a disappointing stay.
Stayed 2 nights in Dec 2019

3/5 Okay

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
We stayed at Sheraton Miyako six years ago and we liked the location, condition and service at the hotel.
Stayed 2 nights in Dec 2019

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, comfortable room. Good location and connectivity. Next to Kintetsu Department Store, above a subway station and walking distance to two other subway lines.
Stayed 1 night in Dec 2019