Find hotels in Old Southwest, Reno

"Each time I stay at J’s resort, it tends to be the same wonderful human being at the front desk! She completely embodies everything customer service is about. Love her! ❤️ The rooms are always spotless, the room cleaners, maintenance, and security are fabulous! And I never have to worry about enough water in the room! I tend to stay on the quieter Cedar Tower side, because the Birch tower tends to have a lot of train noise. Just an FYI… It has because my favorite place to stay for doctor appointments ❤️❤️ Footnote: A little dark cloud was not any one’s fault, but… last night was the first time I approached the Hannah‘s café area to get a salad from the to-go deli… It was the only negative I have experienced, as the food service person appeared to not really be thrilled that she “had” to be there. Not judging, just kind of put a wet blanket on my night to be treated as a redheaded step-child at a family reunion. 😂😂 "

"I did not eat breakfast. Great accomodations and friendly staff"

"The room was great very updated. Everything worked great. The best part was the heated pools."

"There was NO Free Breakfast at all"

"Muy Limpio el cuanto "

"They gave me a nice room by the elevator, that I requested to help with my handicapped friend. Excellent music at Roxy. "

"The room was very clean and comfortable. "

"yes"

"Room was great, but restaurants closed too early. "