「We had an overall excellent stay with great customer service. We checked in, put stuff in our room and went to our event. When we came back the room was hot, the AC not working. We went downstairs and they immediately gave us another room just across the hall. Theres a decent little breakfast as well. 」
「This is my favorite hotel in the Dallas area. It's a historical hotel in a great location, and everything about it is excellent. The rooms are HUGE by normal hotel standards, and each room is maintained to the highest standards. The bar scene is one of the best (even with the locals!), offering live entertainment and excellent cocktails. And the staff is professional and welcoming, without being stuffy. I love everything about this hotel and will continue to frequent it. 」