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「I booked room for 4 but i got room meant for 2 people. I had to sleep on the couch. Horrible」

「Staff members were very nice and helpful, breakfasts were yummy every morning and the kitchen staff were always friendly and helpful, we enjoyed our time in this place. The hotel was very close to the bus station and the was a plus too 👍」

「Very nice boutique hotel. Definitely worth and will come back.」

「空港に近くて、でも静かな新しくて綺麗なホテルでした。空港まで送迎してくれますし、フライトに合わせて早めに朝食の準備までしてくれました。」

「5泊でしたが、チェックイン時点ではエコ対応で2日に1回の清掃予定で申し込みました。 2泊目の後は清掃されていましたが、本来清掃予定の4泊目は清掃されていませんでした。 ホテルに戻ってきたのが深夜でしたので、抗議はしませんでしたが、残念でした。」

「Highly recommend staying at Alcanea. Eva, our host, was incredibly helpful and friendly. The staff/service was great. And the complimentary breakfast offered lots of local options and all were delicious. Best part of this stay was the view and location. The view of the port was awesome with the water, local bars/shops, and mountains in the distance. And there were dozens of restaurants and shops offering all we might need/want. This hotel made Chania feel like home.」

「Sehr gut gelegenes Hotel. Leider ist in der Beschreibung nicht ersichtlich, dass die günstigste Zimmerkategorie ggf. kein Fenster besitzt. Nach einem kurzen Gespräch mit der Rezeption wurden wir aber nach einer Nacht kostenfrei umgezogen und hatten dann ein Zimmer mit Balkon.」

「Mostly excellent, including breakfast, which was very good. Excellent location. Two gripes: 1. We were two independent adults, and getting a second room key was a major hassle: the reception staff were initially somewhat unhelpful, and we succeeded only towards the end of our stay. 2. I would not recommend our room for the elderly or anyone with poor mobility: the shower was in the bathtub, which was a very trendy old-style bathtub on legs. It looked very nice but the sides were rather high and...

「After a long day travelling the well managed, empty reception with my key and details was good. However, I cannot remember an accommodation that did not proved a kettle and tea/coffee. Arriving after 23.30 I really needed a water or a cup of tea. It was good for what it was but, please, a kettle. Odd as there was an almost functioning kitchen. Hey ho」

「We had an incredible time! The team helped us book activities, suggested plans based on our interests, were extremely kind and welcoming and the room and amenities were spectacular. To top it off the food was incredible! The breakfast greek yogurt with fruit and granola was my favorite ever. We cant wait to go back!」

「客室は清潔でとても快適でした。スタッフの方もとてもフレンドリーでした。また、朝食も美味しかったです。唯一残念だったのは、スパのバスタブの大きさに比べて水道の水量が少ないため、バスタブに水を張るのにかなり時間がかってしまうことです。」

「自分で絞って飲めるフレッシュなオレンジジュースなど、朝食をしっかりと楽しむことができました。歯ブラシ・歯磨きのセット、日本人が使いやすいタオルは、持参するとよいでしょう。」

「The staff was very professional and understand our needs. They assisted us in booking an early transport from the hotel to the airport. Additionally, they prepared a "to go" breakfast which was most appreciated.」