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"Amazing experience "

"Amazing service. Yamazaki San, who is reception lady, her kindness is outstanding!!"

"The staff goes really out of their way for their guests. We missed the last shuttle of the day from the train station to the hotel. We decided to walk, since we also missed the last bus. When we were walking, a van pulls over to the side of the road: it was the shuttle, which was sent out to get us, without us even asking! The amount and quality of the food served is incredible! Plenty of variety, with everything plated and served by incredibly polite and attentive staff. "

"I arrived at this hotel injured after breaking my arm in another hotel.Staff were AMAZING. I can honestly say I’ve never had better service or care ever and anywhere. Hotel facilities are exceptionally clean and modern. I am surprised it is only a three star. I have travelled a lot and this definitely ranks with four star standards. Once again I cannot emphasise how absolutely brilliant the stuff work, all of the Staff that we were working that day were phenomenal and deserve a huge congratulations And thank you from myself"

"A well run hotel at a bargain price. Staff most helpful. "

"Great!"

"Large and modern apartments which we were impressed with, we liked the movie projector and room setup. Well-stocked with even some laundry detergent which we found helpful. Nearby 7-11. Only thing to note to future travellers is that it’s about a 15 min walk from the station / main town area (we didn’t find this to be an issue however, and you can walk via some of the quieter back streets), but would recommend getting a taxi if you don’t have a car and are coming from the station with a lot of luggage. "

"Overall, my stay at the Ritz-Carlton Nikko was nothing short of exceptional. The combination of the hotel's serene location by the lake, impressive interior, outstanding dining options, and top-notch service truly set it apart as a luxurious retreat that I would highly recommend to anyone looking for a refined and relaxing getaway. My experience at this hotel has left me with wonderful memories and a deep appreciation for the Ritz-Carlton brand."

"Pretty good"