ノースウェスト フィラデルフィア ホテル

「Exceptional!」

「The bed was very comfortable and the shower was excellent. The door needs a door sweep because the sound travels under the door」

「You should consider removing this property from your roster. We checked in and right out! It was FILTHY, dated, dark and smelled like cigarettes. We did not stay and the agent actually cancelled our reservation.」

「部屋の匂いが臭かったが、消臭剤などはホテルにないと言われた。部屋を変えてもらったものの、動物同伴のホテルであれば、匂い対策はしっかりしてほしい。」

「Lied to about availability of the pool when I phoned to ask about the pool hours before check in. They denied it would be closed for the entire stay when directly asked. Closed the whole time. Housekeeping couldn’t have slammed the door to the room next door more times early in the morning if they’d tried. So annoying. They tried to get into the room twice though I’d added a day to the reservation. When I reported the problem to reception, the same woman (always at the desk in the morning) who...

「My family and I enjoyed staying here and we plan to go back.」

「Has 3 machines. Could have an additional treadmill.」

「The staff was friendly and helpful. 」

「とても使いやすく、清潔感があって良いです。」

「Front desk staff was friendly. Rooms are big! My son is a wheelchair user, and was quite comfortable moving around a non-accessible double room with his chair. The toilet is definitely too low. Room was super quiet! No noise coming from the hallway. Breakfast was wonderful! Actual hot food and actual fresh fruit salad (from fresh fruit, not cans). The only complaint: none of the 3 ice machines worked!!! That was frustrating. No microwave in rooms.」

「Clean Room and friendly staff 」

「was a nice room quite and clean 」

「It was a nice reset and so close to the casino. 」

「Stayed here several times. Always had a nice stay.」

「Clean」

「Yes」