「We were given a room that smelled of smoke, and the room was filthy. I went back to the office to try and switch rooms but the staff was away for dinner and the two contact numbers were not answered. The smoke alarm had a plastic bag around it. We reserved two nights, but left after one. When I turned in my key, the person behind the desk said they would refund one night. I don’t know if they have.」
「We were given a room that smelled of smoke, and the room was filthy. I went back to the office to try and switch rooms but the staff was away for dinner and the two contact numbers were not answered. The smoke alarm had a plastic bag around it. We reserved two nights, but left after one. When I turned in my key, the person behind the desk said they would refund one night. I don’t know if they have.」
Charles